5 of 5 Apprenticeship Microsoft Jobs in London

great customer service and support. Willing to learn and take part in training to build technical skills. Basic understanding of computer hardware, software, and networking. Knowledge of Windows systems, Microsoft 365, Active Directory, and basic networking. Grade 4 in GCSE Mathematics & Grade 5 in GCSE English Salary, Hours?&?Benefits: £20,000 - £24,000 per annum. 9am-5pm Monday to More ❯

complex services. The role also requires excellent communication skills, for liaising with clients to clearly deliver technical information in easy-to-understand, plain English. Become an SME in the Microsoft 365 and Office Suite Provide first-line analysis of all IT issues and ensure that SLAs are met Answering the telephone, responding to emails and updating requests Keep customers More ❯

Start Date Monday, 5th January 2026 Desired Skills Communication skills Organisation skills Problem solving skills Number skills Team working Enthusiastic Diligent Willingness to learn Confident with MS Office Microsoft Excel skills Adaptable to change Able to meet tight deadlines Critical analysis skills Able to work independently Eager to develop Flexible and proactive Time management skills Qualifications English GCSE, grade More ❯

hardware, software, and network issues across Windows, macOS, and mobile platforms Help install, configure, and maintain desktops, laptops, printers, and other peripherals Support user account setup and permissions in Microsoft 365 and Active Directory Participate in monitoring IT systems and maintaining performance Document support issues and resolutions in the ticketing system Assist with onboarding/offboarding processes, including device … Shadow IT team members on infrastructure upgrades and projects Follow IT policies, security protocols, and data protection guidelines Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn More ❯

and implement various IT solutions and services (UK) Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs More ❯