6 of 6 Apprenticeship Microsoft 365 Jobs in London

common IT issues such as password resets, MFA, Outlook, printers, drives and device performance Resolve routine alerts and escalate hardware or critical issues Review Microsoft 365 and backup alerts Manage user onboarding and offboarding, including Microsoft 365 accounts and licences Prepare, test and deploy … service provider supporting small and medium-sized businesses including financial services, legal, automotive, property, healthcare and charity clients. We look after their users, devices, Microsoft 365 tenants, networks, backups and security, and we take pride in fixing problems properly the first time. ...

support to staff across the UK and more than 30 overseas programmes. Based at HALO’s London office, you will help maintain and support Microsoft 365 services, user devices, and ICT systems. Role Assist staff with all their technical needs. Triage and manage IT requests submitted … Service Desk. Setup and image devices (laptops, mobiles etc). Day to day support of management for the HALO Trust’s Microsoft 365 estate. Support the IT Support Services Manager with purchasing and managing of software licences. Maintain and troubleshoot ICT infrastructure, keeping everything running smoothly. (i.e ...

manager and in line with departmental and business needs. Skills and knowledge (desired but not essential) Familiarity with Windows 10/11 and the Microsoft 365 suite. Experience of video conferencing platforms such as Teams or Zoom. Hands-on technical experience with hardware such as laptops, mobile ...

escalating suspicious activity to experienced team members Supporting customer IT incidents and service requests, carrying out basic troubleshooting using documented procedures Assisting with Microsoft 365, Entra ID, endpoint management and security services Helping with vulnerability management, endpoint protection, email security and identity security alerts Supporting user onboarding ...

availability issues where required. Work with business users to understand department-specific issues and support users to make effective use of IT systems, Microsoft 365 and modern productivity tools, including Generative AI, by providing clear guidance that helps teams work smarter and adopt new ways of working. ...

resolve common IT issues such as password resets, MFA, Outlook, printers, drives and device performance Work with the company MSP to escalate issues Review Microsoft 365 and backup alerts Support Mac and Windows devices Troublshoot network and WiFi issues Participate in IT improvement projects and testing activities. ...