3 of 3 Apprenticeship Microsoft Office Jobs in London

modern ways of working. The role combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level 3 apprenticeship. … adoption and support BSI's digital transformation objectives. Key Responsibilities & Accountabilities Digital Technology Support Provide first-line support and guidance for Digital technologies including Microsoft 365, Teams, SharePoint and associated productivity tools. Assist colleagues in resolving issues relating to workplace technology and digital collaboration. Support the configuration, testing ...

Networking, Active Directory, Apple/MAC devices, Citrix Excellent knowledge of desktop operating systems (XP, Vista and Windows 7,8 & 10), MAC OSX and Microsoft Office Experience of the installation and configuration of peripheral devices; e.g. Network Printers, ADSL Routers, and LAN Switches Data Centre Experience recommended ...

industry standard tools and techniques to support these activities Provide second and third line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure Create and review customer and operational documentation relating to the service Deliver service improvement features for UCL’s Messaging & Collaboration … Work independently and use own initiative where appropriate and to know when to refer decisions upwards using sound judgement Computer literate with knowledge of Microsoft Office suite of applications and the Windows operating system Excellent planning, organisation and prioritisation skills, ability to plan and prioritise own workload ...