Junior IT Support Engineer Apprentice
- Hiring Organisation
- Cape.io
- Location
- 29 Bloomsbury Way, London, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
bonus. Role Ticket Management: Responsible for logging and managing support tickets User Account Management: Responsible for creating, modifying, and deleting user accounts– Onboarding/Off-boarding. Service Request Fulfilment (Level 1): Responsible for handling initial service requests and resolving basic issues Incident Management: Responsible for logging and managing incidents, ensuring ...