3 of 3 Apprenticeship Support Technician Jobs in London

If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fuelled by technology and endless possibilities. Role Key Responsibilities: Provide first-line … technical support to staff and students, addressing issues related to hardware, software, and digital services Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms Install and configure new hardware and software as required Ensure that all IT equipment and systems are running efficiently and securely Assist with the management of user accounts, permissions, and security … settings Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools Provide training and guidance to end-users on how to use various IT systems and applications effectively Monitor and report on system performance, identifying and resolving issues proactively Assist with regular backups and updates of systems and software Document and track technical issues More ❯

Golfbreaks Ltd and Kaplan. You will be gaining valuable workplace experience including dealing with systems and data, processes and installations whilst working towards the qualification. Role Job duties include: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation … and virtual environment to ensure systems remain operational, current, and accessible to end users Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable … backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a More ❯

troubleshooting and deployment DNS management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Potential full time position for the right candidate after … completion of the apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Monday to Friday 9am to 6pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Monday, 25th August 2025 Start Date Saturday, 30th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care … Qualifications English GCSE, grade 4/C and above (Essential) Math GCSE, grade 4/C and above (Essential) About the Employer JUST I.T. TRAINING LIMITED We provide IT support services to a range of business across London, the UK and overseas. More ❯