IT Analyst Apprentice
Coldharbour Lane Thorpe Surrey, London, England
JUST I.T. TRAINING LIMITED
printer issues etc.) Record and update support tickets in the helpdesk system Set up and assist with laptops, tablets, printers, projectors and classroom AV equipment Perform simple troubleshooting of WiFi connectivity and software issues Help prepare new devices by applying pre-set images or installing standard apps Assist in checking equipment loans and returns Shadow and support senior team members … Understanding the role of an IT helpdesk and ticket management Device lifecycle basics, setup, support, and decommissioning Introduction to software like Google Workspace, Microsoft 365, JAMF, PaperCut, and Meraki WiFi Learn foundational networking concepts (e.g., TCP/IP, VLANs, DNS) Safeguarding Responsibilities: To know the identity of the School’s Designated Safeguarding Lead and Deputy To proactively be alert to More ❯
Employment Type: Advanced Apprenticeship
Salary: £22,000 a year
Posted: