We are looking for a motivated and enthusiastic Apprentice ITSupport Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role … Provide first-line technical support to staff for hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation. More ❯
We are looking for a bright, motivated person to join our team as an IT Apprentice. An exciting opportunity for someone passionate about technology to gain hands-on experience and develop a successful career in the industry. You will work alongside experienced professionals, learn essential skills and contribute to … the operation of our IT systems. Role As an IT Apprentice, you will be required to undertake the following responsibilities as part of your day-to-day activities: First-line support: Provide first-line technical support to employees, resolving hardware and software issues Log and manage … support tickets using a helpdesk system Assist with the setup and configuration of workstations, laptops, and mobile devices Systems Administration: Assist with the maintenance and monitoring of IT systems and networks Perform routine audits through system checks and backups Network Support: Assist with basic network troubleshooting and More ❯
1 ATLAS HOUSE, ST. GEORGES SQUARE, BOLTON, England
CLEARTECH COMMUNICATIONS LTD
We're looking for an enthusiastic 1st Line Support Technician to join our team at Cleartech Communications Ltd and be the first point of contact for customers, solving their technical issues with expertise and care. If you’re passionate about technology, love helping people, and want to be part … of a growing, customer-focused company, get in touch! Role Provide 1st Line support on the service desk, ensuring all tickets, incidents and service requests are correctly logged Dealing with internal ITsupport, supporting staff and customers with Office 365, Outlook, and internal LAN/network Working … our other internal systems and platforms Perform root cause analyses on issues and, where appropriate, investigate reasons and feed back to the team Offering support and guidance to users in the use of the company’s bespoke business applications and liaising with our in-house maintenance team Working as More ❯