2 of 2 Apprenticeship Microsoft 365 Jobs in Merseyside

update support tickets using the company's helpdesk system. Troubleshoot hardware, software and connectivity issues. Configure and deploy laptops, desktops and mobile devices. Support Microsoft Windows operating systems and Microsoft 365 applications. Assist with password resets, user account administration and access permissions. Escalate complex technical issues ...

such as: o External web systems (room booker, kerboodle, etc.). o Wireless network. o Anti virus software. o Printers and photocopiers. o Office 365 systems (Teams, Groups, shared mailboxes etc) and associated software. Training During this apprenticeship, you will follow a fully supported training programme with LearnTech ...