1 of 1 Apprenticeship Customer Service Jobs in Middlesbrough

We are seeking a proactive, detail-oriented Administrator to join our Customer Support team, focusing on Unenrolled Deed Poll services. You will process applications, issue documents, respond to queries & ensure the accuracy of all legal paperwork. You will be a confident communicator with strong administrative skills who can provide clear support. Role Main tasks of job: Process and quality … check customer applications for Unenrolled Deed Polls Generate and prepare Deed Poll documents, including personalised certificates and cover letters Ensure all documents are accurate, legally compliant, and formatted correctly before dispatch Respond to customer enquiries via email and internal messaging systems, providing timely and helpful information Guide customers through the name change process, including requirements for witnessing, document … use, and post-change actions Maintain accurate records of all applications, correspondence, and fulfilments Flag complex or escalated queries to senior team members as needed Training Level 2 Customer Service at Redcar & Cleveland College Functional skills Maths and English, if required An opportunity for a full-time position at the end of the apprenticeship. Apprenticeship Standard Customer More ❯