IT Support Technician Apprentice (L3) – Xact – Evesham, WR11 4BY – £16,380p/a – 35hrs/w
- Hiring Organisation
- XACT CONSULTANCY & TRAINING LTD
- Location
- UNIT 3, ABBEY LANE COURT, ABBEY LANE, EVESHAM, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,380 a year
technical faults and changes within the agreed service level agreements set out. Progressing and escalating issues accordingly. Keep accurate records in the service management system, making sure that customers always receive feedback on the progress of faults and changes. Assist in the support, monitoring and development of internal … Systems. Maintain the accuracy of asset management software, cataloguing new, updated and retired devices. Provide excellent customer service and be fully responsive to the needs of the customers and employers. Work alongside third-party partners/providers either as part of the change implementation or as part ...