2 of 2 Apprenticeship CRM Jobs in the Midlands

documentation Sales, Digital & Customer Support: Handling enquiries via email, live chat, and phone Supporting inbound and outbound sales calls Order processing and stock checking CRM system support (HiPOS, Zoho, and internal tools) Supporting trade and dealer accounts Customer communication regarding orders, returns, and upgrades Training An apprenticeship includes regular training ...

incoming calls promptly and professionally, transferring calls to the correct department or colleague. Take detailed messages when required and ensure follow-ups are completed CRM System Use: Utilise the organisation’s Customer Relationship Management (CRM) system to log interactions, update client information, track case progress, and support effective communication ...