2 of 2 Apprenticeship Continuous Improvement Jobs in the Midlands

Amazon Connect contact centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that meet customer needs … high demand. What We Offer: Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Apprenticeship Standard Digital support technician (level ...

technical issues in a clear and simple way Support communication and awareness of new IT tools, solutions, and services across the site Problem Solving & Continuous Improvement: Assist with issue resolution for factory IT systems and escalate problems when needed Work with Engineering and Maintenance teams to update ...