2 of 2 Apprenticeship Customer Experience Jobs in the Midlands

uncover patterns, and turn insights into actions that drive real-world change. Your analysis could help reduce delivery times, optimise processes, drive innovation in technology, improve sustainability, or enhance customer satisfaction. This is more than analysing numbers - it's about telling stories through data, solving complex problems, and improving the customer experience at scale. Throughout your apprenticeship … problems Create reports and visualisations that bring data to life Stay up to date with the latest tools and technologies Training Over 42 months, you’ll combine hands-on experience with academic study, working towards a BSc (Hons) in Digital & Technology Solutions (Data Analyst pathway). From day one, you’ll be part of a supportive team that values … and skills increase over the duration of the scheme you will have opportunities to be part of and lead projects, making a difference for customers. The on the job experience will help you build a portfolio of evidence towards your apprenticeship. You will be given dedicated time to focus on your studies to help you stay on track and More ❯

Join our award-winning customer support team in Bromsgrove as an Apprentice Customer Support Engineer. You’ll help clients set up and troubleshoot VoIP phone systems and broadband services while learning valuable networking and customer service skills. A fantastic opportunity to start your tech career with full training and development. Role Be part of our award-winning … first-line customer support team, handling calls and emails, logging tickets, and resolving VoIP and broadband issues You’ll receive expert training from experienced engineers, gain real-world telecoms experience, and build the technical and communication skills to progress into a full-time Customer Support Engineer role Training Opportunity to progress or full-time employment and progress … Bromsgrove providing Hosted Telephony, VoIP and AI-driven communication solutions to businesses across the UK. We may be small, but we’re growing fast and passionate about delivering brilliant customer experiences. Joining our team means you’ll get hands-on experience with modern telecoms technology and support systems, guided by experienced engineers who’ll help you build a More ❯