within the assigned work area, using appropriate diagnostic tools and techniques and seek guidance on their resolution as necessary. To be responsible for understanding and complying with the General DataProtection Regulation and communicate risks and issues as appropriate. To prioritise and promptly diagnose incidents and problems in accordance with agreed procedures, escalating if unresolved or requiring specialist … issues, follow procedures, and contribute to improving business processes and service delivery. Learning & Compliance: Stay up to date with systems and applications through training, while adhering to company policies, dataprotection regulations, and security standards. Training Following successful completion of the course, there would be an opportunity for a permanent position on our Service Desk. Apprenticeship Standard Information More ❯
to expand technical expertise Familiarity with networking fundamentals, such as Wi Fi, IP addressing, basic connectivity troubleshooting Experience or interest in diagnostic tools and performance testing software Awareness of dataprotection and security, including safe data handling and secure data erasure practices Passionate about customer service, ensuring clear, friendly, and professional support for colleagues Excellent written More ❯
Thorpe House, Knightthorpe Road, Loughborough, England
RUSHCLIFFE CARE LIMITED
up new user profiles Maintain accurate IT asset and inventory records Escalate complex issues to senior IT staff when needed Support wider digital and system projects where appropriate Follow dataprotection and IT security protocols at all times Training A mixture of blended learning in the workplace and taught delivery every Friday at the Loughborough College Diarised visits More ❯
documenting work completed and maintaining records such as the inventory. To install and configure new IT equipment and to source and test new software. To demonstrate high regard for dataprotection/GDPR processes and procedures. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £18,000 per More ❯