2 of 2 Apprenticeship IT Engineer Jobs in the Midlands

provide first-line IT support to users across the organisation, while developing the technical knowledge, customer service skills, and practical experience required for a career in IT support. Role The role will support the IT Helpdesk team with hardware, software, user access, equipment preparation, asset administration … routine IT service desk activities. The apprentice will work under the guidance of experienced IT colleagues, escalating more complex issues where required and gaining exposure to IT infrastructure, security systems, business applications, and project work. Key Responsibilities Log, update, and assist with resolving IT Service desk ...

build the foundations for a successful career in IT. Role Providing high-quality technical support via phone, email and ticketing systems Logging and managing IT support requests Troubleshooting software, hardware and connectivity issues Supporting the resolution of 1st and 2nd line technical issues Meeting key performance targets and service … Duration 1 Year 5 Months Positions Available 1 Closing Date Friday, 2nd October 2026 Start Date Friday, 9th October 2026 Desired Skills Communication skills IT skills Problem solving skills Team working UK driving licence Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade ...