4 of 4 Apprenticeship Management Information System Jobs in the Midlands

Provide technical and application support to internal stakeholders via email, phone, video conferencing, and helpdesk systems. Monitor and maintain data quality within the CRM, ensuring all records and information are accurate, complete, and up to date. Create and manage views, filters, and saved lists in the CRM to support sales and marketing operations. Use tools such as Hunter … there are continuous revised guides and FAQs spaces in the staff vle for the team members to refer to. Document actions and maintain audit trails for issue resolution and system changes. Collaborate with the CRM provider, the Business Support team, and external stakeholders to research CRM capabilities, support system enhancements, troubleshoot issues, and implement new functionalities that improve … duplication and improve data accuracy. Manage and prioritise digital support tasks using ticketing systems, calendars, and project management tools. Support continuous improvement initiatives, including digital transformation and system enhancements. Maintain data security and confidentiality protocols while ensuring compliance with all TDM policies, procedures, and legal responsibilities, including safeguarding, ISO9001, Data Protection, Cyber Essentials, and confidentiality standards. Perform More ❯

and server configuration and fault diagnosis. You will be working as part of their team of experienced qualified IT engineers. Role Logging of service desk tickets into our helpdesk system Building and preparing machines before they are sent out to clients Creation of weekly, monthly and ad-hoc reports using PowerShell and other tools. Fault finding desktop, laptop and … servers at both a hardware and operating system level Helping our clients with their IT problems via email, telephone and remote-control tools Office 365 and Active Directory user and systems management Installation, configuration and maintenance of various cloud systems such as anti-spam, firewall, DNS and email services Training Information Communications Technician Level 6. … training or studying. There will be a full-time role available for a hardworking apprentice who excels in both the job role and their apprenticeship studies. Apprenticeship Standard Information communications technician (level 3) Training Provider ALTHAUS DIGITAL LIMITED Working Week Monday to Friday – 8:30am – 5:00pm with an hour lunch break. **Once you become more experienced you More ❯

technology-related issues. Role Key Responsibilities Technical & Digital Systems Support Provide day-to-day administrative and user support for business, quality systems and software Coordinate with IT support for system updates, access control, and troubleshooting Maintain and update the company website on a monthly basis Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok) Assist in … drafting internal communications such as newsletters and updates Data & Document Management Manage digital filing and data systems, ensuring documents care organised, accessible, and current Maintain version control and adherence to documentation protocols Assist in creating reports, schedules, and compliance documents as needed Participate in preparation for audits and accreditations Project & Workflow Coordination Support department leads by inputting and … managing data within business systems Help track project progress, key milestones, and relevant documentation Liaise with external partners and vendors to ensure timely submission of information Process Optimisation Identify and implement improvements to streamline digital workflows Develop user guides and provide basic training for internal systems Support new technology rollouts and digital transformation initiatives Training Level 3 Digital More ❯

and skill sets across a wide range of applications, as directed by their supervisor. Undertake training and maintain knowledge in end user applications, including our clients’ main patient management and clinical systems. To contribute to the evaluation of business processes and, using best practice, identify options for improving efficiency and effectiveness of operational delivery. Engage in floor walking … endeavouring to resolve issues first time through own knowledge or through an understanding of the wider Innovate resource who can provide support. To contribute to the development of information technology security policies, standards and guidelines and maintain an awareness of associated risks and issues. To undertake and monitor changes to live application environments under direct supervision of senior … progress of escalated issues and liaise with suppliers to enable resolutions. Assist with continuous improvement to practices in their work area by maintaining an awareness of advancements in information technology and their relevance to Innovate Healthcare Services and evaluating business processes throughout their programme. Support & Collaboration: Work closely with team members and stakeholders, providing professional advice and assistance More ❯