8 of 8 Apprenticeship Microsoft Jobs in the Midlands

systems, and preparing documentation. - Maintain accurate IT records, asset registers, and project documentation. - Monitor and respond to IT service requests in a timely and professional manner. - Help colleagues with Microsoft Office 365 and other business applications. - Contribute ideas for improving IT processes and systems. - Provide excellent customer service and communicate clearly with staff at all levels. - Follow company policies More ❯

ll grow in confidence and customer service skills and learn how to prioritise your workload. We’ll grow your systems experience with on-the-job learning and training on Microsoft Office/M365 and helpdesk systems. You’ll also get the opportunity to be involved in real-world IT projects. Ready to start your journey in IT? We can More ❯

at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Good attention to detail and accuracy in handling data. Willingness to learn new software, including Business Micros Evo. Basic skills in Microsoft Excel and an interest in working with numbers. Good organisational skills and the ability to manage your time effectively. Willingness to communicate confidently with different departments. Interest in developing More ❯

role focuses on supporting the wider TDM team, to improve productivity, enhance customer service, and enable data-driven decision-making. Role Support the development, optimisation, and user engagement of Microsoft Dynamics 365 CRM. Key responsibilities include maintaining CRM data integrity, generating performance reports, supporting teams with dashboards and insights, and helping to implement digital tools and systems. The apprentice More ❯

/issues in the company ticketing system promptly. Training Your training will be delivered in 2-day blocks every 4-6 weeks, this will in our online classrooms via Microsoft Teams. You will be working with a specialist coach from Baltic Apprenticeships throughout the apprenticeship. This apprenticeship programme will provide you with everything you need to launch and develop More ❯

our customers technical IT support and services. customers. Role Key Responsibilities: First-line support via phone, email, or ticketing system Troubleshoot hardware/software issues (PCs, printers, Windows, macOS, Microsoft 365) Manage user accounts, passwords, and security groups (Active Directory, Microsoft 365) Log support actions and contribute to knowledge base Assist with hardware/software setup and deployment More ❯

while learning to log and escalate support tickets using AAGs internal systems. They will gain exposure to tools such as TeamViewer and Command Prompt, support cloud-based services like Microsoft 365, and work closely with senior technicians to build real-world technical and customer service skills. This is a fantastic opportunity for someone looking to learn and grow in … documentation and knowledge bases to perform basic troubleshooting and assist senior technicians with complex tasks. Configure and test new IT equipment including desktops, peripherals, routers, and software such as Microsoft Office and operating systems. Gain foundational knowledge in networking, cloud services (e.g., Microsoft 365), and be introduced to tools like TeamViewer and basic scripting over time. Full training More ❯

job that you would not get in any other Level 1 role in the country. You’ll gain experience working with both staple and cutting-edge technologies, such as Microsoft Azure, AWS, and leading network providers; Cisco, Palo Alto, FortiGate. You’ll also benefit from a career plan outlined by the network management team, with clear objectives tracked quarterly … proves that IT can make a real difference to their customers’ businesses. They are more than just another IT services company: they are leaders in implementing and supporting Oracle, Microsoft, and AWS technologies, and they are trusted by global brands to deliver IT solutions that drive customer success. More ❯