5 of 5 Apprenticeship Microsoft 365 Jobs in the Midlands

you will work with experienced professionals to support a variety of business clients. You will learn how to provide remote and on-site IT support, set up and manage Microsoft 365 services, and help protect networks through cyber security measures. Role This is a hands-on role where you will be part of the Arden IT helpdesk … role will involve working directly with business clients to provide reliable and professional IT support. You will learn how to troubleshoot hardware and software problems, set up and maintain Microsoft 365, support networks, and assist with larger projects including system upgrades and installations. As an apprentice you will be supported throughout, gradually taking on more responsibility as … issues to senior engineers while learning how they are resolved Assist with on-site IT projects including hardware installations, network upgrades and system rollouts. Help set up and manage Microsoft 365 services for business clients Support cyber security measures such as updates, anti-virus management and backup systems. Maintain clear records of support requests and project work. More ❯

our customers technical IT support and services. customers. Role Key Responsibilities: First-line support via phone, email, or ticketing system Troubleshoot hardware/software issues (PCs, printers, Windows, macOS, Microsoft 365) Manage user accounts, passwords, and security groups (Active Directory, Microsoft 365) Log support actions and contribute to knowledge base Assist with hardware/ More ❯

the role. Demonstrating commitment to working and engaging constructively with internal and external stakeholders. Able to deal with problems in appropriate time frames. General PC Support Windows 11 OS Microsoft 365 applications Confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards Salary, Hours?&?Benefits: £16,500 per annum. More ❯

e.g. laptops, projectors, digital cameras, camcorders and biometric systems Support staff and students with the virtual server environments, windows server 2012 and windows server 2016 and online systems including O365 To take responsibility for the successful delivery of software-related tasks: Installation, configuration of new/upgraded software Produce user guides and offer training and ad-hoc instruction to staff More ❯

to learn. Strong communication skills with a customer-focused approach. Ability to work as part of a team and take initiative when needed. Basic knowledge of Microsoft Office 365 and IT equipment is desirable but not essential. Entry Requirements GCSEs (or equivalent) in English and Maths at grade 4 (C) or above. A-Level, BTEC, or equivalent More ❯