5 of 5 Apprenticeship Microsoft 365 Jobs in the Midlands

Task Board daily Escalate to second line when necessary Attend weekly helpdesk meeting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. Role … skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Proactive Strong time management Willingness to learn IT experience M365 and Windows OS Independent working Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade 4/C (Essential) About the Employer WELCOMM COMMUNICATIONS ...

password resets and access request processing, following approved procedures. Support routine checks for security, operating system updates, and device compliance. Support the administration of Microsoft 365 and other business applications under supervision. Assist with SIP phone, mobile phone, and communication system support. Help with IT procurement administration … security procedures, and data protection requirements. Relevant Experience Demonstrable interest in IT and technology, whether through education, personal projects, or work experience. Experience using Microsoft Windows and common business applications. Any exposure to troubleshooting IT equipment, software, or mobile devices would be advantageous but is not essential. Dimensions Supporting ...

college hardware ensuring it remains in a serviceable and compliant condition Understand the general use, operationally and functionally of the Office and Office 365 suite to be able to support users to access and troubleshoot, including the following systems and packages: Exchange online, Microsoft Teams, OneDrive, SharePoint ...

requests into our Service Management tool Troubleshooting: Diagnosing and resolving basic technical issues such as: - Password resets and account unlocks - Software installation and Microsoft Office/365 queries - Basic hardware faults (laptops, printers, peripherals) Escalation: Identifying complex issues that need to be passed ...