2 of 2 Apprenticeship Management Information System Jobs in the North East

user permissions Help investigate and resolve CRM related issues raised by staff Support data quality audits and identify opportunities for process improvement Assist with system configuration across HubSpot, TutorBird, Aircall, and other business platforms Support the implementation of new features and enhancements across business systems User Management … Assist in developing internal tools, automations, and workflows Support development projects using Python, APIs, AI tools, and automation platforms Help test new functionality and system enhancements before deployment Maintain documentation relating to automations and internal tools Participate in code reviews and follow established development processes Systems Administration: Assist with ...

line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within … options to expand the remit to 1st/2nd/3rd line or transition fully into one of these discipline areas Leadership & Management roles: The opportunity to develop into future entry-level leadership roles within Managed Services Technical Consultancy: The opportunity to deliver complex cloud and IT solutions ...