End User IT Apprentice
- Hiring Organisation
- CYBIT LIMITED
- Location
- Equinox House Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within … options to expand the remit to 1st/2nd/3rd line or transition fully into one of these discipline areas Leadership & Management roles: The opportunity to develop into future entry-level leadership roles within Managed Services Technical Consultancy: The opportunity to deliver complex cloud and IT solutions ...