3 of 3 Apprenticeship Customer Experience Jobs in the North West

day monitoring of in house and client equipment both physical and cloud stored. Role Achieve KPI’s given within your role where they are set out in writing. Provisioning customer sales orders and ensure our customers are onboarded, managing the implementation of new services, via project management, web demonstrations and training. Actioning and Resolving faults, liaising with the necessary … clients and colleagues, and documenting via cases. Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits. To maintain the best professional relationship with our customers. Provide assistance to other employees within the business. Attend service training and webinar sessions to improve product knowledge. To … review and interact with our customers where required to improve their customer experience. Always working to our values and ensuring all employees also understand the values and how they positively impact the business and the way we operate. Ensure customer, suppliers’ and employees’ expectations are managed as per our values. Use initiative to learn new products & systems and More ❯

Duration 1 Year 9 Months Positions Available 1 Closing Date Monday, 10th November 2025 Start Date Monday, 17th November 2025 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Enthusiasm for technology, AI interest in SaaS applications Qualifications English GCSE, grade A*-C/9-4 (Essential) Maths … monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences. More ❯

Duration 1 Year 9 Months Positions Available 1 Closing Date Friday, 24th October 2025 Start Date Monday, 3rd November 2025 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Enthusiasm for technology, AI interest in SaaS applications Qualifications English GCSE, grade A*-C/9-4 (Essential) Maths … monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences. More ❯