IT Support Engineer Apprenticeship
- Hiring Organisation
- GATHER TECHNOLOGY LTD
- Location
- ABBEY MANOR BUSINESS CENTRE, PRESTON ROAD, YEOVIL, SOMERSET, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
Provide remote and onsite IT support via phone, email, and ticketing system Keep customers informed with regular updates on their support requests Maintain excellent customer service and professional communication Troubleshoot common hardware, software, and connectivity issues Install, configure, and maintain Windows laptops and desktops along with MacOS devices … continuous improvement initiatives Learn and develop technical skills through mentoring and training Demonstrate a willingness to learn new technologies and adapt to changing customer requirements Training The apprenticeship training will be delivered through a combination of workplace learning and a day a week during term time of college ...