5 of 5 Apprenticeship Customer Service Jobs in the North West

Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part of our IT team, providing support internally. … Role As an IT Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part ...

resolving user queries, delivering clear and timely communication, and ensuring a high standard of service. Your work will play a key role in customer satisfaction and contribute to the continuous improvement of our support operations. Your work will play a key role in customer satisfaction and contribute … continuous improvement of our support operations. The role will involve: Respond to customer support requests via ticketing system, email, or chat in a timely and professional manner Accurately log, prioritise and classify support queries based on impact and urgency Resolve common customer issues independently using documented processes ...

Professional Services Apprentice at Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation. Role As a Professional Services Apprentice … Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation. This role is well suited to someone at an early ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard This role could grow into a full-time ...

team in day-to-day tasks and provide input to meetings and resolution of issues. The individual is required to be customer service-focused with excellent communication skills as well. Role Active directory administration, setting up domain users and email Adding new users to current IT system ...