5 of 5 Apprenticeship Customer Service Jobs in the North West

seeking a motivated IT Support Apprentice to join our growing team. This entry-level role is a fantastic opportunity to gain hands-on experience in a fast-paced Managed Service Provider (MSP) environment, where youll learn how to provide high-quality technical support to a wide range of clients. Working alongside experienced engineers, youll develop essential IT skills, from … troubleshooting and ticket management to customer service and user support. With structured training, mentoring, and real-world experience, this apprenticeship will equip you with the technical knowledge and professional behaviours needed for a successful career in IT. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A … in the Job: Provide supervised first-line IT support via phone and ticketing system. Troubleshoot basic hardware, software, network, and account issues. Log, prioritise, and update tickets in the service desk system. Escalate complex incidents to senior engineers within SLA timeframes. Assist with hardware/software setup, Office 365, Active Directory, and VPN support. Monitor systems and report issues More ❯

and paid ads Social and Content Creation: Run campaigns Content creation Creating email newsletters Brand marketing Manage business social media profiles such as Facebook, Twitter, LinkedIn, Pinterest & Instagram General: Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients Market research of competitors Provide … Year 3 Months Positions Available 1 Closing Date Thursday, 25th September 2025 Start Date Friday, 26th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Team working Creative Initiative SEO PPC Social Media Qualifications Maths and English GCSE, grade 4-9 (Essential) Any More ❯

Technician Apprentice and take the first step toward a rewarding career in IT! We’re looking for someone with a passion for technology, excellent communication skills, and a strong customer service mindset. If you have a natural problem-solving ability and a desire to learn and grow in the IT field. Role Active directory administration, setting up domain … the Employer CLIENT FIRST SOLUTIONS LIMITED At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across More ❯

time employment upon completion of the apprenticeship Care plan available Desired Qualities, Skills and Knowledge: Keen interest in Information Technology Passionate about building a long term career in IT Customer service skills and confidence Problem Solving Skills Grade 5/C in English/4/C in Maths GCSE Your Training with Baltic Apprenticeships This Level More ❯

Desire to learn and develop skills Attention to detail and accuracy Keen to progress in a career in IT Flexibility with working times when necessary Experience of providing excellent customer service Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective More ❯