5 of 5 Apprenticeship Cybersecurity Jobs in the North West

learn: Microsoft 365 administration Outlook, Teams, SharePoint and OneDrive support Windows device troubleshooting Networking fundamentals Ethernet and fibre cabling Wi-Fi troubleshooting Cloud services Cyber security basics Remote support tools Customer service skills How to research, test and apply technical solutions You will be working with real systems, real customers ...

hardware, software, and systems Setting up new users, configuring devices, and managing access permissions Supporting system upgrades, installations, and routine maintenance Assisting with cyber security practices and data protection procedures Maintaining accurate records of IT issues and resolutions Training The successful candidate may be chosen to have a full-time ...

issues. Role Provide first-line support for IT queries Assist with installing and configuring hardware and software Help maintain and monitor network systems Support cybersecurity practices and data protection compliance Update IT documentation and asset records Assist with system upgrades and new technology implementation Provide administrative support including data reporting ...

resolutions accurately using our ticketing system Help maintain inventory records for IT equipment and software licenses Follow company IT policies, data protection, and cybersecurity best practices Support the IT team with ongoing projects and system upgrades Adhering to the systems and processes as stipulated by the Company Responding to customers … procedures, documentation, and management guides with a view on business improvement and operational efficiency Tracking latest IT security innovations and keep abreast of latest cyber security technologies May participate in the implementation of approved technical solutions To keep abreast of technical developments of operational & technical importance to the business ...

Managed Service Provider (MSP) environment, supporting customer networks, cloud services, and IT infrastructure. The role will provide hands-on experience in networking, Microsoft 365, cyber security, and technical support while working alongside experienced engineers. Role Provide 1st Line technical support to customers via phone, email, and remote support tools. Troubleshoot … maintain regular communication with clients throughout the resolution process. Assist with user account administration, including Microsoft 365, Active Directory, and Entra ID. Support cyber security best practices, including Multi-Factor Authentication (MFA), access management, and endpoint security. Participate in customer site visits alongside senior engineers when required. Document technical procedures ...