ICT Apprentice
Signal Point Bredbury Park Way, Bredbury, Stockport, England
VCG TECHNOLOGY SERVICES LIMITED
Incident and Service Request Management: Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system. Log all incidents accurately and in detail within the ITSM system, ensuring complete records of actions taken. Perform initial diagnosis and troubleshooting for networking issues (e.g., connectivity, DNS, DHCP) and Microsoft environments (e.g., Office 365, Active Directory). Networking Support More ❯
Employment Type: Advanced Apprenticeship
Salary: £18,200 a year
Posted: