3 of 3 Apprenticeship Support Technician Jobs in the North West

We are looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware, software, and network … configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues to senior technicians as needed Follow IT policies and … of your working hours will be spent training or studying. The role offers long term security and the opportunity to progress into a permanent position. Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday to Friday, 09:00 to 17:00. Expected Duration 1 Year 3 Months Positions Available 3 Closing Date Friday More ❯

team. Role Company Overview At IITAC, we value providing superior customer service and are committed to the successful operation of our information technology systems. The role of help desk technician will assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems … excellent problem-solvers with outstanding communication and customer service skills. Job Purpose To provide a consistent high level of customer service by providing timely, effective and knowledge-based IT support to all IITAC customers, fielding questions and concerns to provide optimal IT-based solutions. Objectives Provide quick and effective assistance with information technology systems Guide customers remotely and in … and maintenance Listen attentively to customers’ questions and concerns and offer optimal solutions Prioritise customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent IITAC with professionalism and integrity while helping to advance our company mission Responsibilities Respond to tech enquiries over the phone, via More ❯

P3 Computer Services Ltd in Burnley are recruiting for an Apprentice Digital Support Technician. The successful candidate will work towards completing a Level 3 Digital Support Technician apprenticeship over the duration of 18 months. Role Dealing with customers face to face at P3 over the phone and onsite Performing builds, repairs, and remote technical support Opportunity … to learn about desk support and IT security Training Level 3 Digital Support Technician Functional skills Work based learning Progression onto full time employment. Apprenticeship Standard Digital support technician (level 3) Training Provider NORTH LANCS. TRAINING GROUP CIC Working Week Monday - Friday, 9:00am - 5:30pm/30 minutes lunch unpaid/relaxed breaks throughout More ❯