2 of 2 Apprenticeship Support Technician Jobs in the North West

This role plays a key part in keeping the company running smoothly by providing frontline IT support to staff. As an IT Support Apprentice, you’ll be the first point of contact for technical issues, helping colleagues with everything from device setup to troubleshooting everyday problems. Role Helpdesk … User Support: Provide first-line technical support via phone, email, remote and in person Log and manage support tickets using the IT service desk system Diagnose and resolve common hardware, software, and connectivity issues Escalate more complex issues to IT Manager and external IT Support Technical ...

Support Technicians look after service in the Field - this means working on-site with our diverse range of customers, from small local business right up to large FTSE 100 corporate organisations - no two days are the same! Role About this role: Work on-site with a diverse range … customers, from small local businesses to large FTSE‐100 organisations, with no two days the same Support customers with a wide variety of needs across hardware, software, and infrastructure Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non‐complex ...