2 of 2 Apprenticeship IT Support Jobs in North Yorkshire

As IT Support Apprentice you'll provide first-line support, maintain IT systems, assist with hardware and software setups. Using a wide range of technologies, including Microsoft 365, device management, and cybersecurity tools, while developing essential skills and knowledge to build a successful career in IT. Role Respond promptly to incoming support requests and aim … to resolve issues efficiently Carry out daily system checks and report any anomalies to senior staff Prepare and configure IT equipment for new employees or hot desk arrangements Update asset records to reflect movements, disposals, or new acquisitions Maintain a tidy and organised IT workspace, including storage areas and hardware cupboards Provide basic guidance to users on commonly … used IT systems and tools Assist with troubleshooting and maintenance of printers and other peripherals Keep documentation up to date for standard support procedures and user guides Enrol new devices into Intune and ensure they meet compliance requirements Monitor alerts from CrowdStrike and escalate any suspicious activity Review and manage quarantined emails and spam reports in the email More ❯

Statement Of Purpose: The post holder will work under the direction and instruction of the Director, providing technical and student support within IT. Role Main Duties And Responsibilities Supervision of the classroom: To provide support services to teaching staff in organising requirements for their work and ensuring all equipment, materials and technologies are ready for lessons/project … work. To prepare, design and deliver teaching aids to support IT tutors as required. To assist in the maintenance of safety standards in the Academy, as per the planned maintenance schedule and as directed by the Manager. To support the development and delivery of Computer networks, Cyber security and Software development. To ensure IT equipment is … maintained correctly. To organise equipment for lessons to students undertaking IT qualifications/exams. To undertake such other tasks relevant to the work of the IT or the needs of the Academy as they may arise. To assist the tutor in small groups of students with the completion of IT work. To work in the classroom with More ❯