Hull, North Humberside, North East, United Kingdom
Baltic Apprenticeships
remote access, and a ticketing system. Assist with server and data backups to ensure secure storage and recovery. Configure hardware and software using Microsoft Intune and GoogleWorkspace Use Wireshark to monitor network performance, diagnose IP address conflicts, and detect network flooding. Use Event Viewer to monitor system and application logs for troubleshooting. Utilise Task Manager to More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid/Remote Options
Baltic Apprenticeships
Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft 365, GoogleWorkspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and … Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Youll thrive at Ark if youre More ❯
Employment Type: Advanced apprenticeships, Work From Home
apps , logins , or devices . Setting up new equipment and making sure everything's ready for new joiners. Learning how to manage systems like Microsoft Entra , GoogleWorkspace , Zoom , and Kandji . Supporting device security and access control. Keeping track of support requests and making sure everyone gets a great experience. Contributing to the improvement of internal More ❯