ICT Apprentice
- Hiring Organisation
- 900 COMMUNICATIONS LTD
- Location
- WHITE ROSE WAY, DONCASTER, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
IT Helpdesk Support Advisor is responsible for providing first and second-line technical support to internal users.The role involves supporting Microsoft 365 cloud services, end-user devices, business applications, and IT infrastructure, ensuring users remain productive with minimal disruption. Role Provide first and second-line technical support … services Manage Microsoft Entra ID (formerly Azure Active Directory), including user accounts, password resets, group membership, and access permissions Administer Exchange Online, including mailbox management and distribution groups Support Microsoft Teams, SharePoint Online, OneDrive for Business, and collaboration tools Install, configure, and maintain Windows desktops and laptops. Configure ...