Network Apprentice
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
ensure efficient problem resolution. Proactively identify and report recurring IT infrastructure issues and suggest root causes. Participate in major incident response, including ticket creation, impact assessment, and escalation. Document new and common technical issues in the knowledge base (KBAs). Support new employee onboarding, including laptop builds, access provisioning More ❯
Employment Type: Advanced apprenticeships
Salary: £20,000
Posted: