Apprentice IT Solutions Technician
- Hiring Organisation
- Travel Innovation Group
- Location
- World House, Lloyd Drive, Ellesmere Port, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £20,000 a year
with internal stakeholder departments Work with operational teams to understand key business areas for improvement and automation Review and analyse Product & System specifications Using knowledge gained, recommend platform enhancement opportunities to reduce offline activity or improve process Support product roadmap delivery based on business wide priorities Report product defects … resolution and version updates Investigate test case failures, including Grafana, JSON & XML file review Conduct overall platform regression testing Contribute to our Support Centre knowledge base articles and Customer portals to further internal and external knowledge transfer Investigate and escalate any reports of platform or major functionality ...