13 of 13 Apprenticeship Microsoft 365 Jobs in the North of England

go-to person for everyday tech support like setting up accounts, resetting passwords, and helping colleagues with laptops and software. Along the way, youll get hands-on experience with Microsoft 365, servers, cloud services, and networks - gaining real skills that will help you grow in the IT world. At Quorum, we support the UK energy market with … Job: Help set up and manage user accounts, including password resets and access permissions. Support with setting up two-step login (multi-factor authentication) and keeping accounts secure in Microsoft 365. Provide IT support to staff and clients by phone, email, Microsoft Teams, and the service desk system. Log and track IT issues using ManageEngine Service Desk, escalating … problems to senior staff when needed. Install, set up, and update laptops, servers, and software (both in the office and remotely). Learn how to solve problems using Microsoft 365 tools, remote support, and basic scripting. Gain experience with wired and wireless networks, including taking part in a new server room and network setup. Work with Microsoft More ❯

resets to complex system queries Escalation of calls to Development Team as necessary Provide company-wide IT support Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

Ensure all equipment and systems are operational prior to home matches. Liaise with external suppliers and support contractors. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell. 90% of More ❯

manage multiple tasks effectively Maintain accurate records and documentation Communicate effectively with clients and colleagues at all levels Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. Many of the More ❯

Communicate with customers via phone, email, remote access, and a ticketing system. Assist with server and data backups to ensure secure storage and recovery. Configure hardware and software using Microsoft Intune and Google Workspace Use Wireshark to monitor network performance, diagnose IP address conflicts, and detect network flooding. Use Event Viewer to monitor system and application logs for troubleshooting. … become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. Expert:Microsoft 365 Fundamentals (MS-900 Microsoft 365 Fundamentals) Bespoke:Problem Solving & Innovation; IT Helpdesk Customer Service Fundamentals Next Steps: To apply, please submit your CV More ❯

is accurate. Install, configure, and maintain hardware including laptops, desktops, VoIP systems, as well as upgrading switches, routers, and RAM. Set up and configure software applications and accounts, including Microsoft 365, Microsoft Office Suite, RingCentral, and SharePoint. Work with both wired and wireless network devices, setting up connections and developing a strong understanding of network operations. More ❯

qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and … tasks and support system configurations. Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft 365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). … Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Youll More ❯

and automated processes, taking proactive action when needed Set up, image, and support laptops, desktops, mobile devices, and other IT equipment Provide technical support for core systems including Office 365 and Active Directory Liaise with third-party suppliers to escalate and monitor support calls Collaborate with IT Projects, Development, and Business Change teams Deliver first-time fixes for More ❯

with technology that makes a difference. Role Providing technical support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting More ❯

network issues using tools such as Wireshark, UniFi, and SonicWall. Deliver end-to-end configuration and support of client networks across a variety of environments. Provide technical support for Microsoft 365 and related services. Assist with email security solutions, including Barracuda Email Security. Desired Qualities, Skills and Knowledge Strong motivation and willingness to learn. Genuine passion for … with attention to detail. Proficient computer skills (previous IT or networking exposure is beneficial). Any experience in a customer-facing role would be an advantage. Exposure to Office 365 or basic networking knowledge is desirable. Grades required - Maths 4/C, English 4/C Salary, Hours & Benefits £18,000 £20,000 per annum. 37.5 hours per More ❯

to use IT tools to find and fix problems with computers, networks, and phones. Support internet and network connections, both wired and wireless. Gain experience with cloud services (like Microsoft 365 and Google Workspace). Help with data backups and recovery to keep information safe. Full training and support will be provided by your workplace mentor and More ❯

Provide exceptional first-line technical support with a focus on networking and Microsoft environments. The role involves troubleshooting IT issues, assisting end-users, and escalating more complex problems when required. A strong emphasis is placed on delivering outstanding customer service and adhering to ITIL best practices. Role Incident and Service Request Management: · Respond to and resolve incoming incidents and … detail within the ITSM system, ensuring complete records of actions taken. · Perform initial diagnosis and troubleshooting for networking issues (e.g., connectivity, DNS, DHCP) and Microsoft environments (e.g., Office 365, Active Directory). Networking Support: · Diagnose and resolve basic networking issues such as IP conflicts, wireless connectivity, and LAN/WAN performance. · Assist with the configuration and troubleshooting … Support: · Handle account management tasks such as password resets, user provisioning, and permissions within Microsoft Active Directory and Office 365. · Troubleshoot Microsoft Teams, Azure, and Office 365 related queries. Connectivity and Voice Support: · Troubleshoot and resolve connectivity issues, including broadband and leased line setups. · Support VoIP systems and telephony services, addressing call quality issues, dropped More ❯

somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of Microsoft Office products & Office 365 Installing Windows and Mac based operating systems on to customer’s devices Understanding of basic networking, IP configuration, and troubleshooting connection issues Able to use basic NTFS & FAT32 More ❯