8 of 8 Apprenticeship Microsoft 365 Jobs in the North of England

This is an exciting opportunity to start a career in IT with one of Lancashire's leading Microsoft-focused Managed Service Providers. As an Apprentice IT Support Technician, you will work across a wide range of technologies including Microsoft 365, Azure, Windows, networking, cybersecurity and cloud … telephone, email and remote support tools. Log, update and manage support tickets within the service desk system. Diagnose and resolve straightforward hardware, software and Microsoft 365 issues. Escalate more complex issues to senior engineers, providing clear and accurate information. Assist with the deployment of new devices, software ...

support the growing team at Touch Telecom. Gain hands-on experience while working towards a recognised IT apprenticeship and developing skills in IT support, Microsoft 365, networking, cloud services, cybersecurity, and infrastructure management. Role Key Responsibilities: Provide first-line IT support to clients via telephone, email, remote … system changes Escalate complex technical issues to senior engineers when required Participate in customer projects including system upgrades, migrations and new installations Assist with Microsoft 365 administration including: User account creation and management Exchange Online mailbox administration Microsoft Teams support SharePoint and OneDrive management Licensing ...

customer service and technical assistance by troubleshooting and resolving IT issues. Role Provide end-to-end support for Windows and Mac Desktops and the Microsoft 365 suite (One Drive, Outlook, Teams, Word, Excel and SharePoint) Manage user accounts, permissions, and groups via Active Directory and Azure … Entra ID) Tackle hardware problems (laptops and PC's), basic networking issues (Wi-Fi, VPN, DHCP/DNS), Microsoft 365 (Email, One drive, SharePoint and Microsoft Teams) Assist with password resets, MFA enrolment, and ensuring workstations remain compliant and patched Training Information Communications Technician Level 3. ...

update support tickets using the company's helpdesk system Troubleshoot hardware, software and connectivity issues Configure and deploy laptops, desktops and mobile devices Support Microsoft Windows operating systems and Microsoft 365 applications Assist with password resets, user account administration and access permissions Escalate complex technical issues ...

categorise, prioritise and maintain incidents and service requests accurately within the IT service desk system Provide first-line troubleshooting for common hardware, software, printing, Microsoft 365, Windows, Chromebook and network connectivity issues Support user account and access requests, including password resets, account unlocks and basic permissions queries ...

colleagues across the business Diagnose and resolve hardware, software and network issues Set up and configure laptops, desktops, mobile devices and peripherals Support Microsoft 365 applications, user accounts and access permissions Install and maintain Windows operating systems and business software Assist with network infrastructure, connectivity and troubleshooting ...

helpdesk system Helping to maintain IT equipment and keeping accurate asset records Assisting with data backups and following cybersecurity best practices Supporting colleagues with Microsoft 365 applications, including Outlook, Teams and SharePoint Training Information Communications Technician Level 3. Your earnings can increase over time with an apprenticeship. ...

issues. Carry out routine system maintenance and software updates. Assist with user account creation, password management and access permissions. Support cloud-based services, including Microsoft 365 and business applications. Learn about network infrastructure, servers, virtualisation and cybersecurity. Maintain IT documentation and update asset management records. Training Your ...