22 of 22 Apprenticeship Microsoft 365 Jobs in the North of England

This role supports colleagues to use platforms like Microsoft 365, including Copilot, SharePoint, Asana, Lucid, and Azure DevOps with confidence. You’ll help shape how these tools are experienced across the business by maintaining shared resources, delivering clear communication, and building awareness of new capabilities and best practices. Role Support the adoption of collaboration and productivity tools … and tool integration Work closely with stakeholders across IT, L&D and business functions to align digital ways of working with broader organisational goals Stay up to date with Microsoft 365 updates, AI tools like Copilot, and emerging technologies that can support continuous improvement Promote the responsible and effective use of AI tools to enhance collaboration, automate … in understanding when and how to use AI tools effectively, with consideration for data privacy and digital professionalism Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI More ❯

comprehensive IT services to a wide variety of customers, from sole traders to organizations with up to 300 users. We pride ourselves on delivering responsive, high-quality support across Microsoft 365 environments, on-premises and hybrid Active Directory setups, and full network installations. Our growing team values initiative, curiosity, and a customer-first mindset. Position Summary: We … gain hands-on experience supporting our diverse customer base, which ranges from single-person businesses to organizations with 300 users. You’ll help deliver IT support and services including Microsoft 365 administration, on-premises and hybrid Active Directory environments, network installations, and more. Desirable (not required): Any prior hands-on IT experience through work, internships, volunteering, or … a permanent role and career development upon successful completion of the apprenticeship. Your duties and responsibilities in this role will consist of: Key Responsibilities: Learn to administer and support Microsoft 365 and Active Directory environments, including Exchange Online, SharePoint, Teams, and related services. Help install and configure network equipment such as routers, switches, and wireless access points. More ❯

and building computers for customers Take on ad hoc project work as directed by the IT Helpdesk Manager Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. On successful completion More ❯

and thorough manner. This may include using technologies such as Windows, Active Directory, 365 and Citrix Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. Broader Business Engagement More ❯

Creating ID cards and managing access systems Escalating technical issues to senior engineers Demonstrating commitment to professional development Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. This apprenticeship offers More ❯

fire safety equipment and security routines Attend company sourced training courses in association with your apprenticeship learning plan Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell. 90% of More ❯

as part of the apprenticeship Follow all company policies and procedures, including data protection and security best practices Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

you’ll take on more responsibility, including calls, feedback sessions, and helping shape how we support our users. Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI … DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. More ❯

and occasional onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to More ❯

following world class vendor certifications in addition to the IT Technical Sales apprenticeship: Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Microsoft Certified Azure Fundamentals Microsoft 365 Fundamentals Key areas covered are: Communication skills Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem More ❯

Skills and Knowledge: Strong focus on customer service, and going above and beyond for customers Ability to fact find and troubleshoot difficult technical server and workstation issues Microsoft Office365 technical knowledge and experience Microsoft Windows Server technical knowledge and experience Motivated to self-learn, in work time and in personal time Your Training with Baltic Apprenticeships This Level More ❯

hands-on experience, develop essential IT skills, and grow within a company that values innovation, reliability, and professional development. A Typical Day in the Job: Administer and support our Microsoft 365 environment, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage devices using Microsoft Intune and Autopilot. Provide first-line support for Zoho Books, Desk, and … recognition program Desired Qualities, Skills and Knowledge: A genuine interest in IT and technology Good communication and problem-solving skills Willingness to learn and take initiative Basic understanding of Microsoft Office and Windows Strong written and verbal communication skills Ability to work independently and as part of a team Good organisational skills and attention to detail Grade 5 in More ❯

edge security and surveillance solutions across the UK. This apprenticeship is your chance to gain hands-on experience, develop essential IT skills, and grow. Role Administer and support our Microsoft 365 environment, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage devices using Microsoft Intune and Autopilot. Provide first-line support for Zoho Books, Desk, and More ❯

SLAs. Carrying out password resets, creating new accounts, and managing group access levels through account audits. Performing weekly device health checks, software updates, and system monitoring using tools like Microsoft Intune and Task Manager . Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers. Supporting secure network operations, including … Wi-Fi configuration (TP-Link), patch management, and resolving connectivity issues. Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms. Following technical documentation, including network diagrams and policies, and maintaining records via SharePoint and Microsoft Office tools. Using basic scripting (e.g. PowerShell) to automate tasks or fix minor system More ❯

As IT Support Apprentice you'll provide first-line support, maintain IT systems, assist with hardware and software setups. Using a wide range of technologies, including Microsoft 365, device management, and cybersecurity tools, while developing essential skills and knowledge to build a successful career in IT. Role Respond promptly to incoming support requests and aim to resolve More ❯

experienced (or self-taught) or somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of Microsoft Office products & Office 365. Installing Windows and Mac based operating systems on to customer’s devices. Understanding of basic networking, IP configuration, and troubleshooting connection issues. Able to use More ❯

the rollout of cutting-edge cloud infrastructure. Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP, and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. Youll gain real-world experience while developing your More ❯

teams shared KPIs Installation, configuration, and troubleshooting all hardware including laptops, desktops, printers, phones and more Imaging and rebuilding workstations and laptops User desktop support covering Windows 11 & Office 365 Support of company mobile devices Working with Active Directory Creating and Managing users and groups Full training and support will be provided by your workplace mentor and from More ❯

IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. You willalso work towards two specialist modules which are Confident Communication - Customer Service Fundamentals and a Microsoft 365 Fundamentals module. A Typical Day in the Job: PC Assembly: Build custom PCs according to customer specifications, ensuring the highest level of quality and performance. Testing and More ❯

issues to external suppliers. Maintain accurate records of IT issues and tasks, helping to meet service level agreements and ensuring an audit trail. Gain exposure to cloud technologies (Office 365, SharePoint, Azure) and scripting tools (PowerShell, batch scripts) to automate and improve processes. Full training and support will be provided by your workplace mentor and from the Baltic More ❯

an organization that truly makes a difference, we encourage you to apply! A Typical Day in the Job: Providing essential IT support: Responding to IT issues via phone, email, Microsoft Teams, and face-to-face, escalating to our external 3rd line support (Myson Pages) when needed, and logging all issues in our TopDesk ticketing system. Managing user security: Handling … like new PCs, monitors, switches, and Wi-Fi devices, as well as troubleshooting and fixing broken components. Software installation and updates: Deploying and configuring a variety of software, including Microsoft 365 applications, Adobe products, and internal inventory management systems, and applying regular service patches and updates. Interpreting technical information: Learning to read and apply complex technical documentation More ❯

Skills and Knowledge: A Grade C/4 in GCSE Maths and Grade 5/C in English is required for the role IT Qualification or Experience in office 365/Cisco Experience in customer service or technical support (e.g. part-time, volunteering, or school-based roles). Knowledge of Office 365, Active Directory, or Cisco More ❯