13 of 13 Apprenticeship Microsoft 365 Jobs in the North of England

to gain hands-on experience in IT support while learning from a skilled and friendly team. The successful candidate will be immersed in real-world problem solving, from supporting Microsoft 365 and networking to troubleshooting systems and helping clients stay connected. With a strong commitment to personal development, XPS Solutions provides the perfect environment to grow technical … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Deliver remote and occasional onsite IT Support to customers. Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking. Install, configure and troubleshoot Microsoft 365 applications and services. Manage your workload using the internal ticketing system. Take customer calls, raise More ❯

Creating ID cards and managing access systems Escalating technical issues to senior engineers Demonstrating commitment to professional development Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. This apprenticeship offers More ❯

fire safety equipment and security routines Attend company sourced training courses in association with your apprenticeship learning plan Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell. 90% of More ❯

phone, email, messaging, and remote tools. Log and escalate IT issues, helping meet SLA targets. Install and configure hardware (laptops, desktops, peripherals). Set up and support software including Microsoft 365 and bespoke apps. Perform updates and system upgrades using Microsoft Intune. Help resolve basic network issues (Wi-Fi, connectivity, device setup). Use Microsoft 365 cloud tools (Outlook, Teams, SharePoint). Learn basic scripting (PowerShell, Batch) for simple automation tasks. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £15,000 - £17,000 per annum Monday to Friday 8am 4pm or 9am 5pm 23 days per annum, plus bank holiday Fully More ❯

you’ll take on more responsibility, including calls, feedback sessions, and helping shape how we support our users. Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI … DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. More ❯

SLAs. Carrying out password resets, creating new accounts, and managing group access levels through account audits. Performing weekly device health checks, software updates, and system monitoring using tools like Microsoft Intune and Task Manager . Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers. Supporting secure network operations, including … Wi-Fi configuration (TP-Link), patch management, and resolving connectivity issues. Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms. Following technical documentation, including network diagrams and policies, and maintaining records via SharePoint and Microsoft Office tools. Using basic scripting (e.g. PowerShell) to automate tasks or fix minor system More ❯

experienced (or self-taught) or somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of Microsoft Office products & Office 365. Installing Windows and Mac based operating systems on to customer’s devices. Understanding of basic networking, IP configuration, and troubleshooting connection issues. Able to use More ❯

the rollout of cutting-edge cloud infrastructure. Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP, and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. Youll gain real-world experience while developing your More ❯

teams shared KPIs Installation, configuration, and troubleshooting all hardware including laptops, desktops, printers, phones and more Imaging and rebuilding workstations and laptops User desktop support covering Windows 11 & Office 365 Support of company mobile devices Working with Active Directory Creating and Managing users and groups Full training and support will be provided by your workplace mentor and from More ❯

IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. You willalso work towards two specialist modules which are Confident Communication - Customer Service Fundamentals and a Microsoft 365 Fundamentals module. A Typical Day in the Job: PC Assembly: Build custom PCs according to customer specifications, ensuring the highest level of quality and performance. Testing and More ❯

issues to external suppliers. Maintain accurate records of IT issues and tasks, helping to meet service level agreements and ensuring an audit trail. Gain exposure to cloud technologies (Office 365, SharePoint, Azure) and scripting tools (PowerShell, batch scripts) to automate and improve processes. Full training and support will be provided by your workplace mentor and from the Baltic More ❯

an organization that truly makes a difference, we encourage you to apply! A Typical Day in the Job: Providing essential IT support: Responding to IT issues via phone, email, Microsoft Teams, and face-to-face, escalating to our external 3rd line support (Myson Pages) when needed, and logging all issues in our TopDesk ticketing system. Managing user security: Handling … like new PCs, monitors, switches, and Wi-Fi devices, as well as troubleshooting and fixing broken components. Software installation and updates: Deploying and configuring a variety of software, including Microsoft 365 applications, Adobe products, and internal inventory management systems, and applying regular service patches and updates. Interpreting technical information: Learning to read and apply complex technical documentation More ❯

Skills and Knowledge: A Grade C/4 in GCSE Maths and Grade 5/C in English is required for the role IT Qualification or Experience in office 365/Cisco Experience in customer service or technical support (e.g. part-time, volunteering, or school-based roles). Knowledge of Office 365, Active Directory, or Cisco More ❯