Gateshead, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
Typical Day In the Job: Provide first-line support, resolving software, hardware, and access issues. Manage password resets, MFA configurations, and assist with user onboarding/offboarding. Continuously improve helpdesk processes and ticketing workflows to enhance service quality. Deploy and configure devices for new users and manage IT asset inventory. More ❯
key role in delivering outstanding customer support and helping businesses make the most of our cutting-edge EPOS technology. Role Supporting customers through the onboarding process, from initial setup to post-installation training. Delivering remote product demonstrations and assisting with software and hardware installations. Providing technical support and troubleshooting for More ❯
Unit 3, Gateway Business Park, New Hall Hey Road, Rossendale, England
SLINGCO LTD
working closely with our third-party IT support provider and contributing to IT infrastructure projects. Responsibilities include assisting with IT administration tasks, managing employee onboarding and offboarding processes, and supporting various IT initiatives. This role requires a hands-on approach and strong organisational skills to ensure smooth IT operations. Provide … user accounts. Act as the main point of contact for the third-party IT support provider in handling IT-related issues. Assist with employee onboarding and offboarding, ensuring timely and effective IT setup and removal of access. Purchase IT hardware. Set up and configure hardware, mobile devices, and peripherals for More ❯
