5 of 5 Apprenticeship Support Technician Jobs in the North of England

P3 Computer Services Ltd in Burnley are recruiting for an Apprentice Digital Support Technician. The successful candidate will work towards completing a Level 3 Digital Support Technician apprenticeship over the duration of 18 months. Role Dealing with customers face to face at P3 over the phone and onsite Performing builds, repairs, and remote technical support Opportunity … to learn about desk support and IT security Training Level 3 Digital Support Technician Functional skills Work based learning Progression onto full time employment. Apprenticeship Standard Digital support technician (level 3) Training Provider NORTH LANCS. TRAINING GROUP CIC Working Week Monday - Friday, 9:00am - 5:30pm/30 minutes lunch unpaid/relaxed breaks throughout More ❯

You will be responsible for the IT and technical support for the company and potential clients. Role Deliver remote and occasional onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer … calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of customer satisfaction Contribute to documentation and internal knowledge sharing Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable) You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training More ❯

Join our team as a Digital Support Technician Apprentice and take the first step toward a rewarding career in IT! We’re looking for someone with a passion for technology, excellent communication skills, and a strong customer service mindset. If you have a natural problem-solving ability and a desire to learn and grow in the IT field. … Role Active directory administration, setting up domain users and email Adding new users to current IT system and setting up appropriate security groups for them Liaise and manage support calls logged Resolve any general IT issues within the company Maintain and support internal telephone systems, printers and network Demonstrate effective communication skills with all users to understand and … as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees Proactive server and desktop monitoring Daily network monitoring Daily backup monitoring Server support and maintenance task management Server/Desktop OS and hardware installation Provide out of hours support where required Training This role could grow into a full-time position More ❯

An opportunity to join an innovative SaaS company delivering services to the UK public sector. This ICT apprenticeship focuses on day-to-day customer support, including backend system configuration, troubleshooting, and helping users get the most from our platform through support and training. Role Customer support Web app software development Software change testing Issue investigation and bug … flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of business processes, including workflow automation, decision support, and case management. LinkSpace is currently deployed within the UK’s Ministries of Defence (MoD) and Justice More ❯

An opportunity to join an innovative SaaS company delivering services to the UK public sector. This ICT apprenticeship involves assisting with daily customer support by investigating and resolving bugs, as well as helping design and develop new features that deliver real value to users. Role Customer Support LinkSpace system configuration Backend system configuration and maintenance Issue investigation and … offer the chance to shape your role over time, with opportunities influenced by your technical strengths, interests, and the experience you gain throughout the apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider YEOVIL COLLEGE Working Week Monday to Friday. 09:00am - 17:30pm. Standard employment contract terms Expected Duration 1 Year 6 Months Positions Available 1 Closing … flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of business processes, including workflow automation, decision support, and case management. LinkSpace is currently deployed within the UK’s Ministries of Defence (MoD) and Justice More ❯