2 of 2 Apprenticeship IT Support Jobs in Nottinghamshire

As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the … phone and via a ticketing system Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs Prioritising and managing your workload effectively Meeting key performance targets and service standards Contributing to process and technical improvements Following … Friday, 9am - 5:30pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 9th September 2025 Start Date Tuesday, 16th September 2025 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯

Are you looking to take the next step in your IT Career? If you have a year’s experience in an IT Role or have completed a level 2 qualification at college or as an apprentice this role offers an opportunity to work within the NHS as part of a huge ICT service. Opportunities like this do not … come around often! Role The purpose of this role is to provide a confident, friendly and efficient 1st Line support service to our NHS customers and partners within Nottinghamshire. Working within the 1st Line support technical team you will support the team in answering any calls and ensuring that they are logged and escalated on the service … processing and access controls of the systems and ensuring that only appropriate staff are given access to the systems as per their managers request. You will be expected to support the administration and issuing of smart cards which allow staff access to ESR and clinical systems. You will be dealing with a high volume of calls which will require More ❯