IT Support Apprentice
- Hiring Organisation
- POTTER CLARKSON LLP
- Location
- Chapel Quarter, Mount st, Nottingham, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,500 a year
will play a crucial role in Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Role Act as the first point of contact for IT incidents and service … ticketing system, ensuring clear documentation and adherence to SLAs Provide assistance, either directly or through escalation to another team member Monitor automated systems Support users with account/group management tasks, password resets, device onboarding and basic application troubleshooting Assist in the setup and configuration of new hardware ...