IT Support Technician Apprentice
- Hiring Organisation
- University of Oxford
- Location
- Henry Wellcome Building for Genomic Medicine, Old Road Campus, Roosevelt Drive, Headington, Oxford, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £26,686 a year
enthusiastic apprentice for the newly created MSD IT reactive team, providing IT services across the University of Oxford’s medical departments. Develop practical IT support skills while delivering first-line support to NDM staff, students and visitors across Oxford buildings and units. Role Act as an initial point … contact for routine IT service tickets and queries relating to computer hardware, software, AV services and online platforms, with support from experienced colleagues. Respond to IT incidents, tickets and queries in a helpful and timely manner; resolve straightforward problems using documented procedures and training, and escalate issues that ...