3 of 3 Apprenticeship Customer Service Jobs in Shropshire

investigate issues, manage support requests and resolve common technical problems. You will also gain experience in software testing, databases, cloud technology and customer service while working towards an IT qualification. Key Responsibilities: Respond to customer queries by phone and email Log, manage and update support tickets Investigate … complex issues to senior colleagues Test software updates and new features Assist with software upgrades and installations Create and update support documentation Maintain accurate customer records Work with the Development and Project teams Training You will gain practical experience in: IT and application support Software troubleshooting Customer service ...

through ensuring that the college’s equipment is well maintained, up-to-date and ready for teaching and business operation. Providing a proactive and customer service approach to supporting the college. Role Deliver an effective and customer focused help desk.: Acting as one of the first points … support of the end user with their query/issue (Escalating if necessary) Respond to support calls from end users to ensure a customer focused approach detailing with support calls: By phone, by email or support ticket, or in person Supporting end users remotely, as wells as physically ...

Join our friendly GP practice and develop skills in customer service, administration and healthcare operations. This exciting apprenticeship offers the opportunity to work alongside GPs, Nurses and Management teams while learning how a modern NHS practice runs from the inside. Role Reception duties, including welcoming and assisting patients … Months Positions Available 1 Closing Date Monday, 31st August 2026 Start Date Monday, 7th September 2026 Desired Skills Communication skills IT skills Organisation skills Customer care skills Team working Initiative Non judgemental Patience Qualifications English GCSE, grade 4 (Essential) Mathematics GCSE, grade 4 (Essential) About the Employer SOUTH HERMITAGE ...