7 of 7 Apprenticeship Customer Service Jobs in Somerset

as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team. Role To provide a professional & personal first … 2nd Line Helpdesk Technicians Undertake simple maintenance tasks for monitored systems To proactively contact and chase customers until a resolution has been achieved, or the issue is escalated Prepare Customer Hardware ready for use, such as building/configuring customer PCs, servers or printers Installing Software and building computers for customers Take on ad hoc project work as … 9am - 6pm. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Tuesday, 4th November 2025 Start Date Tuesday, 11th November 2025 Desired Skills Communication skills IT skills Customer care skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer EVERYTHING TECH LIMITED Everything More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure smooth … tracking and efficient service Diagnosis & Repair: Identify issues with both hardware and software, carrying out necessary repairs to meet time and cost efficiency standards for customers Stock & Repair Tracking: Conduct regular inventory checks for all repair parts and maintain accurate records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper More ❯

Technocure is seeking a friendly and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customer service, building relationships with customers, and promoting our products and services. Role Answering sales calls and replying to any sales inquiry through emails Answering any technical questions that the clients may … and English GCSE, grade Grade 5 or Equivalent (Essential) About the Employer TECHNOCURE LTD Our mission is to provide high-quality and cost-effective IT services that meet our customer’s needs. We manage and support all our IT service solutions using cutting-edge technology. With the utmost quality and consistency, we make technology an asset for our More ❯

Year 10 Months Positions Available 1 Closing Date Sunday, 30th November 2025 Start Date Monday, 8th December 2025 Desired Skills Initiative Good communication skills Personable and friendly Polite Strong customer service skills MS Office knowledge Genuine interest in ICT Pass enhanced DBS check Full UK driving licence Manage own workload Qualifications English GCSE, grade C/4 (Essential More ❯

have a proven track record of helping our apprentices grow and develop their business and technical skills and have helped mentor and nurture talented individuals to progress from the Service Desk into 2nd/3rd Line roles, architecture support, development, operational and even project management roles. Duties and key responsibilities Providing 1st-line support to staff onsite - troubleshooting hardware … Shifts to be confirmed. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 31st October 2025 Start Date Thursday, 20th November 2025 Desired Skills Communication skills Customer service skills Thirst for knowledge Thirst for learning Passion for IT & Technology Stay focused under pressure Want to learn fast Methodological & organised Reliable & punctual Qualifications 5 GCSE's More ❯

lead generation to closing deals. Negotiate terms and conditions of sales agreements to achieve win-win outcomes. Build and maintain strong relationships with existing and potential clients. Provide excellent customer service to ensure client satisfaction and repeat business. Stay updated on industry trends, market conditions, and competitor activities. Provide feedback to the sales and marketing teams to improve … Year 1 Month Positions Available 1 Closing Date Monday, 3rd November 2025 Start Date Monday, 17th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Team working Initiative Non judgemental Patience Qualifications Maths and English GCSE, grade (Grade A-C or 4-9) (Essential) About More ❯

grade Pass (Essential) Maths GCSE, grade Pass (Essential) About the Employer NSSLGLOBAL LTD NSSLGIobaI is a leading independent provider of satellite communications and IT management solutions with innovation and customer service at the core of its DNA. With over 50 years of experience in the government and maritime markets, NSSLGlobal leverages its deep customer understanding and engineering More ❯