2 of 2 Apprenticeship Firewall Jobs in Somerset

both you and your manager are happy with your performance and development plans to upskill on the job. Tasks will include: Managing customer requests and responding to incidents, i.e. firewall rule changes, network access, basic diagnosis, upgrades, escalation of complex issues, etc. Monitoring customer systems for critical alerts and ensuring they are dealt with efficiently Maintaining and supporting customer network More ❯

Directory Services to a basic level Installing computer hardware operating systems/applications remotely and onsite Troubleshooting system/network issues and diagnosing hardware/software faults Supporting Client Firewall, Sonicwall knowledge is an advantage Providing support, including procedural documentation and relevant reports Supporting the roll-out of new applications and setting up new user accounts/passwords etc. • Responding More ❯