2 of 2 Apprenticeship IT Support Jobs in Somerset

IT Support Apprentice is responsible for handling all 1st line support, service requests and incidents. This relates to all technology, including workstations, printers, software and cloud services. This role will interact with all areas of the business and building relationships with internal and external stakeholders is key. … Role Act as 1st line support for the helpdesk, taking calls, logging tickets, providing basic troubleshooting and fault-finding tasks, then escalate as required – working with a senior to solve the issue Setting up/installing new equipment, software, hardware, peripherals, upgrades, and components Using Microsoft Intune to build ...

looking for a bright, motivated person to join our team as an IT Apprentice. An exciting opportunity for someone passionate about technology to gain hands-on experience and develop a successful career in the industry. You will work alongside experienced professionals, learn essential skills and contribute to the operation … IT systems. Role As an IT Apprentice, you will be required to undertake the following responsibilities as part of your day-to-day activities: First-line support: Provide first-line technical support to employees, resolving hardware and software issues Log and manage support tickets using ...