2 of 2 Apprenticeship IT Support Jobs in Somerset

grown to be a well-respected firm occupying offices in both Central Milton Keynes and Northampton. They are now looking for an apprentice to support both of their offices to support with user assistance, hardware support, documentation knowledge and projects. Role Support & User Assistance … first point of contact for basic IT support queries from staff across all offices and remote working environments Provide polite, professional and timely support in person, by telephone, by email and through remote support tools Log, update and progress IT support requests, ensuring accurate ...

looking for a driven and enthusiastic new member of the team who sees their career as developing within broad IT support functions, has a passion for their subject, and a clear flair for technology. Role We are looking for someone who already has some work experience … disadvantaged backgrounds who may benefit from the opportunity to develop their skills and progress their career through an apprenticeship. Key Tasks: Provide first line support to all colleagues via the various request methodologies (Phone/Ticket System etc) Manage requests via ticketing system (Case Management) within Salesforce Support ...