4 of 4 Apprenticeship IT Technician Jobs in Somerset

Firebrand Training have an exciting new opportunity for an IT Technician Apprentice with Ark Schools, an education charity that provides IT support to Schools based in multiple locations in Birmingham. Primarily based at Ark St Albans Conybere Street Birmingham B12 0YH. Role This role will have the opportunity to work with the school and the wider Ark … IT team to provide excellent customer centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined. Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark … progress of faults and changes Carry out technical investigation support calls and escalate to the local technical team where Apprentice Requirements/Job Description issues require escalation Maintain spare IT stock, warranties and software licences in accordance with the asset register Instigate hardware swap outs within the timescales set out by the available SLA to maintain service availability on More ❯

This is a fantastic opportunity to join an ambitious, growing business with a fantastic reputation in its field. Three Cherries provides IT support and telephony to local businesses and works with some of Bristol’s most iconic brands. From their office in Tickenham, they are looking for an apprentice to join the team to provide technical support. Role The … IT Support/Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will … paced, dynamic environment, prioritising, and multitasking effectively Demonstrate expertise in all activities associated in the provision of a managed service Has a good eye to recognise new technology as it evolves, with consideration of how it could enhance our customers’ systems You will have attained or be working towards your Microsoft 365 fundamentals Training During this advanced apprenticeship More ❯

Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable communicating with individuals, groups, and management. Many of our clients are not completely comfortable with … activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will take place at Protocol B3 2NH 1-day per month Training on-site at … employer Progression route to a team leader Apprenticeship Standard Digital support technician (level 3) Training Provider TRANSWORLD PUBLICATIONS SERVICES LIMITED Working Week Monday- Friday- Shifts (flexible). Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 17th October 2025 Start Date Monday, 20th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation More ❯

customer technical support at the front line. To assist the Systems Officer in the installation, configuration and maintenance of network and server systems. To ensure that all end user IT equipment and software is well maintained and functioning properly and safely. Installation of hardware/software as required. Support the day-to-day arrangements for the collection and delivery … of repairable items to suppliers. To demonstrate and/or set up IT and AV equipment facilities for events. Assist in the monitoring and replenishment of consumable items such as, printer cartridges, mice and keyboards. Assist in the adherence of software license agreements. Preparing user documentation to assist staff and students in the use of the system. Support with … to different Trust sites for technical troubleshooting. Training The opportunity may offer a permanent role upon completion of the apprenticeship depending on availability and performance. Apprenticeship Standard Information communications technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Monday to Friday, 8.00am to 4.00pm. 37 hours a week, all year round. Expected Duration 1 Year 6 Months Positions More ❯