6 of 6 Apprenticeship Line Management Jobs in Somerset

and reduce manual processes. Explore automation opportunities between systems, aiming to reduce duplication and improve data accuracy. Manage and prioritise digital support tasks using ticketing systems, calendars, and project management tools. Support continuous improvement initiatives, including digital transformation and system enhancements. Maintain data security and confidentiality protocols while ensuring compliance with all TDM policies, procedures, and legal responsibilities, including … safeguarding, ISO9001, Data Protection, Cyber Essentials, and confidentiality standards. Perform any other duties as directed by your line manager and/or a Director. Training Digital Support Technician Level 3 Apprenticeship Standard The successful candidate will undertake an 18-month nationally recognised qualification delivered by TDM. This work-based learning programme includes quarterly block training days delivered via our … apprenticeship, you will complete an End Point Assessment (EPA) conducted by an external assessment organisation (EPAO). This is a Level 3 qualification. Knowledge modules include: Digital Technologies. Data Management and Information Systems. Support and Security Concepts. Opportunity to progress into a full time position and higher level apprenticeship. Apprenticeship Standard Digital support technician (level 3) Training Provider THE More ❯

phone and in person Capturing and recording information required in order to correctly prioritise tickets Resolving technical tickets both at supported schools and remotely Escalate tickets to the next line within the SLAs Communicating ticket progress with the customer contact Advise and adhere to recommended security guidelines Achieving training goals set by your line manager in your Personal More ❯

Capturing and recording information required in order to correctly prioritise tickets Resolving technical tickets from our office-based Service desk and on customer sites Escalate tickets to the next line within the SLAs Communicating ticket progress with the customer contact Advise and adhere to recommended security guidelines Achieving training goals set by your line manager in your Personal More ❯

Product Marketing and the Director of Lifecycle Marketing Work with the design team to produce on-brand communications, both print and online, across the full product portfolio Workflow & Process Management: Use Asana and other tools as required to manage timelines, approvals, and campaign statuses, ensuring smooth and transparent execution. Cross-Functional Collaboration: Act as a key liaison between Lifecycle … week of your time undertaking off-the-job learning, which will include: Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio Full time employment. Apprenticeship Standard Publishing professional (level 4) Training Provider LDN APPRENTICESHIPS LTD Working Week Monday More ❯

making sure instructors have what they need, usage is tracked, and feedback is collected to help convert trials into full adoptions. Act as the go-to person for Learning Management System (LMS) integrations—liaising with university contacts and coordinating with our US implementation team to ensure smooth setup. Monitor course activation and engagement using reporting tools (like PowerBI) and … week of your time undertaking off-the-job learning, which will include: Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio Full time employment Apprenticeship Standard Publishing professional (level 4) Training Provider LDN APPRENTICESHIPS LTD Working Week Monday More ❯

software packages and tools such as collaborative technologies. Maintain an awareness of current, emerging and fringe technologies. Support and implement ICT-related projects that help to modernise ICT in line with current developments in technology. Carry out the installation of hardware, software and any other ICT equipment, ensuring they are safe before use. Repair and maintain ICT equipment to … necessary. Ensure all data is handled, stored and disposed of in accordance with the Data Protection Act 2018 and the UK GDPR. Any other duties as directed by your line manager and/or a Director. Ensure compliance with all TDM policies, procedures and legal responsibilities, including safeguarding, ISO9001, Confidentiality, Data Protection and Cyber Essentials. Training Potential to progress More ❯