2 of 2 Apprenticeship Onboarding Jobs in Somerset

Digital Support Technician Apprentice, you will: Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues) Support onboarding of new learners and employers onto apprenticeship systems Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE) Assist … support-focused roles such as: Digital Support Technician/IT Support Technician: Providing day-to-day support for learners, employers, and staff Learner Onboarding Coordinator: Supporting digital platforms, enrolment systems, and user access MIS/Data Administrator: Managing learner records, ILR data, and compliance systems E-Learning Support Specialist: Supporting ...

messages from learners and employers on online platforms (forums, social media, email) Welcome new learners and employers to the program, guiding them through onboarding steps Encourage discussion, collaboration, and sharing of experiences within the online learning community Monitor learner progress and provide gentle nudges or reminders to keep learners engaged … relevant, professional, and aligned with the training programs and company brand Assist in creating resources to support learners’ understanding of digital programs Learner & Employer Onboarding: Contact new learners and employers to guide them through program registration Explain the benefits of the programs and answer questions about the learning process Help ...