4 of 4 Apprenticeship Windows Jobs in Somerset

resets, account administration and access requests Escalate complex technical issues to senior engineers where required Assist with device setup, configuration and deployment Support Microsoft Windows desktop and laptop environments Deliver excellent customer service and maintain regular communication with users Create and maintain technical documentation and knowledge base articles Participate ...

appropriate and to know when to refer decisions upwards using sound judgement Computer literate with knowledge of Microsoft Office suite of applications and the Windows operating system Excellent planning, organisation and prioritisation skills, ability to plan and prioritise own workload in order to deliver results Excellent verbal and written ...

Role Deal with day-to-day IT support requests from users via phone, email, and Microsoft Teams whilst providing excellent customer service Support both Windows & Mac hardware/software including iOS mobile devices Supporting our Enterprise resource planning (ERP) software Meeting room and desk setup/support - AV, ethernet ...

team player Looking for challenges and solutions Promotes Customer Service ‘Can do’ attitude Sense of humour Technical Skills - An awareness of: IT Hardware Windows Operating systems Microsoft 365 Training Level 3 Information Communications Technician Apprenticeship Standard You will receive full training and support from the Just IT Apprenticeship team … Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Team working Initiative Can-do attitude IT Hardware Windows Operating Systems Microsoft 365 Qualifications English GCSE, grade Grade C/4 + (Essential) Maths GCSE, grade Grade C/4 + (Essential) About ...