3 of 3 Apprenticeship Customer Service Jobs in the South East

Digital Marketing Apprentice

Hiring Organisation
FORFRONT LIMITED
Location
GLOBAL HOUSE, ASHLEY AVENUE, EPSOM, SURREY, England, United Kingdom
Employment Type
Higher Apprenticeship
Salary
£16,640 to £26,436.80 a year
collect data for analysis and reporting Participate in marketing events and initiatives Contribute to the generation of content and the configuration of design items Customer Support: Communicates effectively with customers by telephone and online Provide customer service support, including technical advice and guidance on the successful … products and services Assist in devising solutions to customer requirements and solve straightforward problems Assist customers with a range of design and technical issues Escalate complex issues to senior support or development teams Provide first-line support via email, chat, or ticketing systems Customer Engagement: Assist in implementing ...

IT Apprentice (1st Line Support) - Horsham

Hiring Organisation
INVOLVE SELECTION LIMITED
Location
Carmichael House, 22 London Road, Horsham, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,000 a year
client is an expanding IT Service Provider based in Horsham, who is now looking for a motivated Apprentice IT Support Technician to join their growing team. This is a great opportunity for someone who enjoys technology, solving problems, and learning how business IT systems work in the real world. … networking basics including routers, switches, Wi-Fi and firewalls Assisting with Ethernet and fibre cable installations Supporting VoIP phone systems and desk phones Attending customer sites with senior engineers Documenting fixes so the team can reuse them in future As your confidence grows, you will be trusted with more ...

IT - First Line Support Apprentice

Hiring Organisation
PURE OFFICES LIMITED
Location
The Blade, Abbey Square, Reading, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£15,600 a year
Support serves as the initial point of contact for internal users seeking assistance with IT issues. This role focusses on delivering fast, accurate, and customer‐centric support while ensuring issues are triaged effectively and resolved or escalated appropriately. Role Provide first‐line technical support for Bespoke Software, Microsoft products … system training will be provided with the role. Diagnose and resolve basic hardware, software and network issues. Log, categorise, and prioritise incoming incidents and service requests. Deliver clear, friendly, and professional communication to end users, ensuring a positive support experience. Follow established troubleshooting workflows and knowledge‐based articles ...