7 of 7 Apprenticeship Customer Service Jobs in the South East

member of the Technology Support Team, you will proactively deliver Service Desk and support services that help West Kent provide excellent customer service, while developing practical experience in infrastructure, systems and modern ways of working. Role Provide excellent customer service by responding to and resolving … service desk incidents, requests and queries within agreed service levels, keeping users and the Service Desk system updated, and liaising with third parties where required. Support the monitoring, maintenance and administration of secure on-premise and cloud infrastructure, escalating performance, security and availability issues where required. Work ...

will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work. Reporting to the service lead, your duties will include: Install, support and service business customers Handle telephone … line support to clients- via telephone, email and remote working Provide on-site support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need Part ...

someone beginning their career in IT. The apprentice will learn how to support colleagues with everyday IT technology needs developing practical technical skills, customer service confidence & an understanding of workplace IT services. No previous IT experience required. Role Learn how to respond to IT incidents and service requests in Service Now by reviewing tickets, gathering information and carrying out simple troubleshooting with support. Provide friendly first-line assistance to colleagues in person and remotely, escalating anything complex to experienced team members. Assist with routine tasks such as preparing laptops, checking equipment, updating asset records ...

Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation of our IT systems. Role … Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation of our IT systems. This ...

Positions Available 1 Closing Date Friday, 23rd October 2026 Start Date Friday, 30th October 2026 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Analytical skills Team working Qualifications English GCSE, grade 5 (Essential) Math GCSE, grade 4 (Essential) About the Employer Hero … Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. They are looking ...

Closing Date Thursday, 12th November 2026 Start Date Sunday, 15th November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Qualifications English GCSE, grade 5 (Essential) Math GCSE, grade 4 (Essential) About the Employer Hero IT Support Hero … Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. They are looking ...

complex technical issues to senior engineers where required Assist with device setup, configuration and deployment Support Microsoft Windows desktop and laptop environments Deliver excellent customer service and maintain regular communication with users Create and maintain technical documentation and knowledge base articles Participate in training and development activities … solutions for a large portfolio of customers. We have been growing since being established in 2001 fuelled by our commitment to innovation and exceptional customer service. ...