9 of 9 Apprenticeship Customer Service Jobs in the South East

for an enthusiastic Internal Sales Apprentice based in Stevenage. This is a brilliant opportunity to join a global technology leader, gain hands-on experience in sales operations, build strong customer relationships, and work towards a recognised qualification. If you're driven and ready to learn, we’d love to hear from you. Role What will you be doing? Engaging … function. Combining practical experience with complementary school-based education, leading to a recognised qualification or certification. Supporting the internal sales team with day-to-day tasks and contributing to customer service excellence. Carrying out other duties as assigned to support the wider team. What you’ll bring? A willingness to learn and grow in a fast-paced, international … environment. Basic experience or interest in sales, customer service, or administration (less than one year of related experience is fine) Good working knowledge of Microsoft Office tools (Excel, Word, Outlook). Strong communication skills and fluency in English. An interest in learning systems such as SAP, ERP, and order management platforms. What to expect: You’ll be supported More ❯

Reporting to the IT Manager, the Service Desk Technician Apprentice will learn and become familiar with the processes, procedures, and policies of the wider group IT Service Desk Team. Role The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users, covering a variety of hardware and software packages. … installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business. Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding of IT service desk operations, contributing to the delivery of high-quality support. Duties & Responsibilities Primary: Assist in providing end-user support to … out-of-hours, weekend, or bank holiday work as needed for business continuity and learning Secondary: Participate in IT team meetings, training sessions, and workshops to develop technical and customer service skills Assist with maintaining and updating the IT knowledge base, FAQs, and internal documentation Good level of working IT knowledge and practices Support the onboarding and offboarding More ❯

solutions to both public and private sector organisations. Role Acts as a routine contact point for customers, receiving and handling requests for support Responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate Maintains records, informs users … Assists in devising permanent or temporary corrections and workarounds for issues Assists with account administration and back office tasks Collaborates with development and other resources to resolve issues Training Customer Service Specialist Level 3 Apprenticeship Standard Training will take place on location with an online session every month Customer Success Manager Apprenticeship Standard Customer service … Duration 1 Year 3 Months Positions Available 1 Closing Date Wednesday, 31st December 2025 Start Date Thursday, 1st January 2026 Desired Skills Communication skills IT skills Attention to detail Customer care skills Administrative skills Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer FORFRONT LIMITED Forfront is an innovative software company based More ❯

We now have an exciting opportunity for a Customer Service Representative to join our existing team at Castle Malwood, Minstead, Hampshire. This role is dual-focused, requiring excellent communication skills, whilst also having a logical approach to problem-solving. Role This role is dual-focused; requiring excellent communication skills, whilst also having a logical approach to problem-solving. … a range of industry verticals – Retail, Hospitality and Healthcare – and will be the main point of contact for customers within each, ensuring that regular updates and appropriate levels of service are maintained. You will also assist with the analysis of support calls and help identify areas for increased product effectiveness. In addition, you will also assist with the testing … providing support to customers and look to successfully resolve tickets raised as quickly and effectively as possible. This role is particularly well suited to those candidates with experience in customer interaction and/or working in a support environment. Key Responsibilities: Day to day ownership of the support process, recording and processing calls from customers seeking support/reporting More ❯

to provide documentation, presentations and statistical analysis via use of Microsoft Office suite. Eagerness to learn new technologies and ability to work effectively in a collaborative team environment. Exemplary customer service skills; polite, professional, helpful, friendly, patient, empathetic and considerate to the complex and varying needs of all customer groups. Full, clean driving licence to be able More ❯

your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Managing incoming tickets from end-users, covering service requests and incidents Installing and licensing software in response to user needs Ordering and reconciling hardware and peripherals, following up on discrepancies as needed Maintaining adequate stock and accurate … workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Ability to work independently and collaboratively within a team. Excellent written and verbal communication skills. Customer service ethos and problem-solving ability. Proactive in identifying efficiencies and improvements. Grade 5 in GCSE English and Grade 4 in GCSE Maths. Salary, Hours?&?Benefits More ❯

Year 10 Months Positions Available 1 Closing Date Sunday, 30th November 2025 Start Date Monday, 8th December 2025 Desired Skills Initiative Good communication skills Personable and friendly Polite Strong customer service skills MS Office knowledge Genuine interest in ICT Pass enhanced DBS check Full UK driving licence Manage own workload Qualifications English GCSE, grade C/4 (Essential More ❯

grade Pass (Essential) Maths GCSE, grade Pass (Essential) About the Employer NSSLGLOBAL LTD NSSLGIobaI is a leading independent provider of satellite communications and IT management solutions with innovation and customer service at the core of its DNA. With over 50 years of experience in the government and maritime markets, NSSLGlobal leverages its deep customer understanding and engineering More ❯

an IT qualification in technical support. Role Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK) Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to … and Asia. (On-Call Rota) Be proactive. You should always look for opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent service Maximize and promote system utilization by all users, providing relevant training where necessary Maintain documentation for all systems (hardware and software). To include all applications installed and network … topology/diagram Provide excellent service to all customers and be willing to go the extra mile Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining a Level 3 IT qualifications Tech and digital professionals in More ❯