7 of 7 Apprenticeship Customer Service Jobs in the South East

primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLAs Commissioning of IT and associated equipment - you will be involved in the installation … from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face-to-face customer situation You will need excellent customer service abilities and have excellent spoken communication skills Training ...

with an hour for lunch. This key role is a vital part of the organisation and is largely led by customer interaction as well as daily back-office administration. Role and responsibilities include: To be the first point of contact for new and existing customers Log all service-related calls on the in-house system and organise service engineers to attend calls. Follow up and order parts through suppliers and keep customers updated Order new kit, arrange delivery dates with customers and co-ordinate the networking of new machines Liaise with management at head office, suppliers ...

businesses it supports. Working with organisations across Oxfordshire, Bluespires provides practical, tailored IT solutions delivered without unnecessary jargon, placing strong relationships and excellent customer service at the heart of everything it does. The company is growing and is now looking to invest in the next generation … Desired Qualities, Skills and Knowledge Previous experience in a busy IT support/helpdesk environment. Experience supporting Microsoft Modern Workplace environments and Technologies. Excellent customer service and communication skills, you're someone who can explain technical things clearly and helpfully. Willingness to learn. Accuracy in following instructions, configuring ...

Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. They are looking … Skills and Knowledge Can work well within a team and independently. Passionate about IT and technology. Experience with PC components in there own time. Customer service experience. Ability to communicate well over the phone and face-to-face. Driving License. Grade 4 in GCSE Maths & Grade ...

business telephony solutions, catering to businesses and care homes across the UK. Role Act as the first point of contact for customer IT and telecoms support requests via phone, email, and ticketing system. Provide clear, friendly, and professional assistance to resolve technical issues. Diagnose and resolve basic technical problems … escalating complex issues when necessary. Maintain accurate records of customer interactions and resolutions. Support the team in monitoring systems and ensuring service availability. Learn and apply ITIL principles and best practices in service management. Assist customers with hardware and software installations, updates and configurations. Training Career progression ...

Closing Date Saturday, 31st January 2026 Start Date Monday, 9th February 2026 Desired Skills Initiative Good communication skills Personable and friendly Polite Strong customer service skills MS Office knowledge Genuine interest in ICT Pass enhanced DBS check Full UK driving licence Manage own workload Qualifications English GCSE, grade ...

build the skills to help maintain the IT systems that power world class scientific research and innovation. If you’re a problem solver, value customer service and are eager to learn and develop your digital skills, we’d love to hear from you. Role Providing first-line support … Closing Date Monday, 2nd February 2026 Start Date Thursday, 3rd September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Initiative Patience Qualifications English GCSE, grade 4 or above (Essential) Maths GCSE, grade 4 or above (Essential ...