7 of 7 Apprenticeship Customer Service Jobs in the South East

to hear from you! Our IT Services Team provides IT solutions and support to over 4000 internal customers. You will learn on the job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical customer requests, issues … Your duties will include: Diagnosing & resolving software, hardware and networking incidents Learning how to use a range of IT support tools Recording, updating and documenting requests using the IT Service Desk system Installing and configuring new IT equipment Providing excellent customer service when speaking to internal and external customers Training You will gain experience in a large … organisation, whilst studying towards your nationally recognised qualification - Customer Service Level 3 Specialist qualification, with 20% time out of the workplace for study, training and assessments. Your training will be a via a blended learning approach, with face to face visits in your wokplace, on-line group workshops on a monthly basis and hands on training within the More ❯

solutions to both public and private sector organisations. Role Acts as a routine contact point for customers, receiving and handling requests for support Responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate Maintains records, informs users … Assists in devising permanent or temporary corrections and workarounds for issues Assists with account administration and back office tasks Collaborates with development and other resources to resolve issues Training Customer Service Specialist Level 3 Apprenticeship Standard Training will take place on location with an online session every month Customer Success Manager Apprenticeship Standard Customer service … Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 31st October 2025 Start Date Saturday, 1st November 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Administrative skills Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer FORFRONT LIMITED Forfront is an innovative software company based More ❯

IT support across the whole school estate. Support can range from hardware and software IT incidents and be both remote support and in-person. Role Main duties and responsibilities Service Desk and Technical Assistance: · First line ‘break-fix’ assistance to school-based users as directed by the site Service Desk queue · Use the service desk software to … Communicate with school-based staff to inform them of the action and progress of reported problems · Assist school-based staff and students with technical issues* · Provide high levels of customer service Hardware/Software Support and Fault Diagnosis: ·First-line support for workstation and laptop support. Assessment and resolution of hardware/software issues · First line support for … hardware issues · First-line support for wireless access points and hardwired network points. Basic assessment and resolution of issues · Complete troubleshooting tasks on supported infrastructure as directed by the service desk. · Test and change cables as required. (Network, USB, serial, parallel, etc) · Change and diagnose hardware equipment as directed by the service desk Routine Maintenance and Service More ❯

the country. What you’ll gain A nationally recognised [insert qualification, e.g., Level 3 IT Support Technician Apprenticeship. Practical experience in a manufacturing IT environment. Skills in IT support, customer service, and technical problem-solving. Guidance from experienced IT professionals. Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard. You will also receive full training and support from … Year 6 Months Positions Available 1 Closing Date Friday, 24th October 2025 Start Date Thursday, 30th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English GCSE, grade 4/C and … tipping, construction, waste and environmental services industries. Starting off in East London over 50 years ago, we have built our reputation on an unswerving commitment to quality, excellence and service in everything that we do. Whether in product design, specification, manufacture, finish, delivery, customer relations or after sales support, we strive not only to be the best, but More ❯

maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with More ❯

grade Pass (Essential) Maths GCSE, grade Pass (Essential) About the Employer NSSLGLOBAL LTD NSSLGIobaI is a leading independent provider of satellite communications and IT management solutions with innovation and customer service at the core of its DNA. With over 50 years of experience in the government and maritime markets, NSSLGlobal leverages its deep customer understanding and engineering More ❯

to support the effective operation of our IT systems & services while gaining valuable skills and certifications. Role Provide IT Support: Handle user requests, troubleshoot technical issues, and deliver excellent customer service Maintain IT Facilities: Ensure employees have the tools they need to work effectively and support their use of IT resources Learn Incident Management: Record and resolve IT … Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 31st October 2025 Start Date Tuesday, 18th November 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Logical Networking concepts Interest in FIrewalls PC Build Techniques Strong telephone skills Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer SONARDYNE … INTERNATIONAL LIMITED We engineer, manufacture, service and support solutions that transform what’s possible in offshore energy, maritime defence and ocean science. Through investment in people, technology and footprint, we have built one of the most capable, dynamic and responsible businesses in the marine technology space. As a vertically integrated company with everything under one roof, we – together with More ❯