2 of 2 Apprenticeship Inclusion and Diversity Jobs in the South East

Reporting to the IT Manager, the Service Desk Technician Apprentice will learn and become familiar with the processes, procedures, and policies of the wider group IT Service Desk Team. Role The apprentice will be responsible for logging, diagnosing, and assisting in the resolution of issues raised by VIPs and users … covering a variety of hardware and software packages. Under supervision, you will help with the installation and configuration of new hardware, software, and services, and provide first-line technical support to users across the business. Throughout your apprenticeship, you will develop your technical skills, customer service abilities, and understanding ...

Apprentice supports Keltbray’s cybersecurity operations by providing first-line defence against threats, helping to ensure secure and uninterrupted business activities. You will help promote cybersecurity awareness throughout Keltbray by leading awareness campaigns and engaging staff in best practices to strengthen the overall security culture. Role This role is responsible … monitoring, detecting, and responding to potential security incidents, maintaining cyber hygiene across all systems, and assisting with compliance to recognised standards such as Cyber Essentials Plus (CE+). Duties & Responsibilities Primary: Assist in monitoring, analysing, and responding to alerts from security tools such as firewalls, SIEM, EDR, and SWG systems ...