L3 IT Support Apprentice – Communications Solutions UK – Reading, RG2 8LW - £18p/a
- Hiring Organisation
- COMMUNICATIONS SOLUTIONS UK LTD
- Location
- 5 WOODSIDE BUSINESS PARK, WHITLEY WOOD LANE, READING, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
have access to training, mentorship, you’ll learn to troubleshoot and resolve IT-related issues. There will be a range of other opportunities for you to grow, including client site visits. You’ll learn within a supportive environment that values collaboration, innovation, and personal growth. Role Customer Support: Respond … customer inquiries via phone, email, providing first-line technical support and guidance Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner Ticket Management: Create, manage, and close support tickets using our IT ticketing system, ensuring accurate documentation of issues and resolutions ...