2 of 2 Apprenticeship Information Security Jobs in the South East

productivity. Escalate issues where appropriate whilst maintaining ownership and communication with users. Support service improvement initiatives aimed at reducing recurring incidents and requests. Cyber Security & Data Protection Promote secure working practices and responsible use of AI technologies. Ensure adherence to Group IT, Information Security and Data Protection … policies. Assist with awareness activities relating to cyber security, data handling and digital compliance. Support the maintenance of accurate records, documentation and operational procedures. Continuous Improvement & Transformation Contribute ideas to improve digital processes, colleague productivity and ways of working. Assist with automation, reporting and workflow improvement initiatives. Support digital ...

services. No previous IT experience required. Role Learn how to respond to IT incidents and service requests in Service Now by reviewing tickets, gathering information and carrying out simple troubleshooting with support. Provide friendly first-line assistance to colleagues in person and remotely, escalating anything complex to experienced team … team at Tech Bars, deskside support areas or office locations by welcoming colleagues and helping to log or resolve straightforward queries. Follow company policies, information security requirements and data protection guidance in all activities. Take part in apprenticeship learning, coaching sessions, team meetings and development activities. Demonstrate curiosity ...