2 of 2 Apprenticeship Information Security Jobs in the South East

licences Maintain and troubleshoot ICT infrastructure, keeping everything running smoothly. (i.e networks, audio and video conferencing systems, backups, etc.) Assist in the implementation of information technical controls to help ensure that internal information security policies and data protection laws are upheld Maintain inventory of all ICT assets … adherence to all HALO policies and procedures, especially the code of conduct and safeguarding Training Expected duration: 17 months Apprenticeship level: Level 3 Programme: Information Communications Technician During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace ...

anything beyond that tolerance Keeping up to date with our latest products, services and systems Liaising with vendors to obtain product, pricing and availability information for customers Supporting customer management, working to agreed SLAs and KPIs, and understanding how your accuracy affects the team’s performance against them Handling … customer queries by email and telephone, escalating complex cases Maintaining confidential customer and procurement records in line with our data protection and information security policies Producing regular reports or summaries, for example on order volumes or SLA performance Contributing to team meetings with insights and process improvement ideas ...