2 of 2 Apprenticeship Line Management Jobs in the South East

This role is to provide 1st line support for both hardware and software, covering desktop PCs, laptops, tablet/mobile devices, audiovisual & networking equipment, along with identifying & assisting with technical problem resolution. You will learn all aspects of delivering IT support, from end-user devices, servers & networking infrastructure. Role From time to time, you may be required to perform … other duties outside the role defined. You must portray a professional image and be dressed appropriately. Your line manager will provide any specific details where required or requested by you. Medhurst provides services in the education sector and, as such, is committed to safeguarding and protecting the welfare of children and young people. We expect all staff to share … the Employer MEDHURST COMMUNICATIONS LTD Since 1986, we have been making IT work for education and business clients. Our mission is simple – to take away the burden of IT management to enable our clients to focus on their core business. Our primary sector subsidiary, Drift IT Services, offers IT solutions that underpin teaching and learning in the primary education More ❯

and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. Role Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation. System Health Monitoring: Perform proactive … week of your time undertaking off-the-job learning, which will include: Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio Full-time employment. Apprenticeship Standard Information communications technician (level 3) Training Provider LDN APPRENTICESHIPS LTD Working Week More ❯