8 of 8 Apprenticeship Microsoft 365 Jobs in the South East

Looking for challenges and solutions Promotes Customer Service ‘Can do’ attitude Sense of humour Technical Skills - An awareness of: IT Hardware Windows Operating systems Microsoft 365 Training Level 3 Information Communications Technician Apprenticeship Standard You will receive full training and support from the Just IT Apprenticeship team … Communication skills IT skills Attention to detail Customer care skills Problem solving skills Team working Initiative Can-do attitude IT Hardware Windows Operating Systems Microsoft 365 Qualifications English GCSE, grade Grade C/4 + (Essential) Maths GCSE, grade Grade C/4 + (Essential) About ...

modern ways of working. The role combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools whilst completing the AI Support & Productivity Technician Level … adoption and support BSI's digital transformation objectives. Key Responsibilities & Accountabilities Digital Technology Support Provide first-line support and guidance for Digital technologies including Microsoft 365, Teams, SharePoint and associated productivity tools. Assist colleagues in resolving issues relating to workplace technology and digital collaboration. Support the configuration ...

preparing equipment, creating basic system access requests and supporting the onboarding process Assist users with common issues relating to desktops, laptops, printers, scanners, phones, Microsoft 365 and firm-approved applications Provide basic support for Microsoft 365 applications including Outlook, Word and Teams Assist with ...

network-connected devices Diagnose hardware, software and network faults using appropriate monitoring and diagnostic tools Support the administration of Active Directory, Group Policy, Microsoft 365/Exchange and network user accounts Install, configure and test computers, printers, network devices and other ICT equipment Assist with network upgrades ...

hour response SLAs. Leveraging troubleshooting tools like Advanced IP Scanner, PowerShell Commands to work through scrips for Windows issues, and Sara Tools for Microsoft problems. Performing stress tests and diagnostics when receiving or ordering equipment, ensuring everything operates flawlessly before deployment. Conducting cable tests and diagnostics to pinpoint issues ...

users via phone, email and ticketing systems Log, update and manage support tickets in line with agreed SLAs Troubleshoot hardware, software and Microsoft 365 issues Support users with password resets, account administration and access requests Escalate complex technical issues to senior engineers where required Assist with device … setup, configuration and deployment Support Microsoft Windows desktop and laptop environments Deliver excellent customer service and maintain regular communication with users Create and maintain technical documentation and knowledge base articles Participate in training and development activities as part of the Level 3 IT apprenticeship Training The programme integrates live ...

software and connectivity issues Set up and manage user accounts and system access Support IT activities for new starters, movers and leavers Assist with Microsoft 365 and other business systems Maintain accurate IT equipment and asset records Support basic network, Wi-Fi and connectivity issues Follow cyber ...

company templates Enter and update information accurately across all digital systems, including [rostering/care management system], [applicant tracking system or recruitment tracker] and Microsoft 365 Maintain electronic filing Arrange meetings, book rooms, prepare agendas and take clear action notes when asked Keep trackers and spreadsheets ...