4 of 4 Apprenticeship Wi-Fi Jobs in the South East

technical support to clients via phone, email, and remote tools. Assist with troubleshooting issues related to: Windows desktops and laptops Microsoft 365 Networking (Wi-Fi, routers, switches) Printers and peripherals Help with onboarding new users, devices, and services Support senior engineers with installations, migrations, and project work Maintain ...

installations Supporting VoIP phone systems and desk phones Helping with user account setup, password resets and permissions Learning networking basics including routers, switches, Wi-Fi and firewalls Training After completing the apprenticeship, you will have the opportunity to progress onto a Level 4 programme, move into a full ...

Support Help respond to IT support requests logged by staff Carry out simple IT fixes, such as: Password resets Helping users connect to Wi-Fi or VPN Assisting with basic software or login issues Pass more complex or unresolved issues to the IT Manager/external support 2. ...

Supporting Windows PCs, laptops, printers and mobile devices Helping with user account setup, password resets and permissions Learning networking basics including routers, switches, Wi-Fi and firewalls Assisting with Ethernet and fibre cable installations Supporting VoIP phone systems and desk phones Attending customer sites with senior engineers Documenting … have the opportunity to learn: Microsoft 365 administration Outlook, Teams, SharePoint and OneDrive support Windows device troubleshooting Networking fundamentals Ethernet and fibre cabling Wi-Fi troubleshooting Cloud services Cyber security basics Remote support tools Customer service skills How to research, test and apply technical solutions You will ...