You will work towards being able to undertake the range of duties listed below: To provide support on hardware/software and peripherals including Windows, Microsoft Office & 365, Exchange, SIMS.net, etc. To carry out general network administration duties e.g. create/modify users, security groups, group policies, file & printer More ❯
user guides via our helpdesk. What You Will Learn Customer service and communication skills in an IT context Basics of hardware, common operating systems (Windows, macOS, ChromeOS) Understanding the role of an IT helpdesk and ticket management Device lifecycle basics, setup, support, and decommissioning Introduction to software like Google More ❯
Dunstable, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
desirable Good communication skills The ability to work as part of a team and be able to use your own initiative Proficiency in MicrosoftWindows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customer service skills, with More ❯
Buckingham, Buckinghamshire, South East, United Kingdom
Baltic Apprenticeships
access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with MicrosoftWindows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more More ❯
85F, PARK DRIVE, MILTON PARK MILTON, ABINGDON, England
PLANET I.T. LTD
to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of More ❯
Cromwell Place Hampshire International Business Park, Lime Tree Way, Basingstoke, Hampshire, England Hybrid / WFH Options
MACMILLAN PUBLISHERS INTERNATIONAL LIMITED
To support the business-critical Vista system processes and connected systems through handling of incoming and management of related queries and help requests from end users, either via email, phone, self-service portal or walk-in. Role Responsibility for dealing More ❯